All the staff were very helpful in helping my elderly mum to move house. They seemed to communicate well with each other, so if Dan wasn't available to talk on the phone, someone else could. Dan was very kind and helpful to my elderly mum, and the advice given to me was always helpful. Contact with purchasers, solicitors etc was always swift. My only negative comment would be that sometimes we felt pressurised to move more quickly than we were able to (moving an elderly person needs to be done gently) but I guess they were just doing their job of moving things along! Thanks to all the team for your help.

I was renting a property through Parkers, and my experience wasn't as great as those who were buying/selling through this agency. The communication is really poor from the property management side. I was not able to get hold of them for days, and even if they started to pick up issues, it took weeks to get even the most simplest thing sorted. They never provide me an update unless I chase them for WEEKS.

I was renting a property through Parkers, and my experience wasn't as great as those who were buying/selling through this agency. The communication is really poor from the property management side. I was not able to get hold of them for days, and even if they started to pick up issues, it took weeks to get even the most simplest thing sorted. They never provide me an update unless I chase them for WEEKS.

I was renting a property through Parkers, and my experience wasn't as great as those who were buying/selling through this agency. The communication is really poor from the property management side. I was not able to get hold of them for days, and even if they started to pick up issues, it took weeks to get even the most simplest thing sorted. They never provide me an update unless I chase them for WEEKS.

We recently sold my mum’s house through Parker’s Tilehurst. Initially the communication was great amongst the team, regular updates through a joint what’s app group with various members of the team. Mums house sale wasn’t the most straight forward as we had one buyer pull out. We soon received another and the house sold. However, communication as soon as the house was sold was poor! It soon became clear as soon as they had their sale they had zero interest in my mums best interests. We had to chase them for updates constantly, they were rude when phoning in and it all came to a head so I spoke with Charlie who assured me that he would take control of everything. Well……. he was no where to be seen from this day forward! They made promises they couldn't keep just to keep you happy. I wouldn’t recommend this company. If you want a stress free sale or purchase avoid. To be honest I think giving them two stars is pretty generous.

Awful service. My retired mother was looking to rent a property. She found one that had been on the market since January, well priced and below the LHA (Local Housing Allowance). Spoke to Ben and asked for a viewing. They just kept on about her Annual Income which is not a true reflection of affordability given that she claims Housing Benefit on top of her pension. We even offered a very credit worthy Guarantor. Ben said he would "ask the landlord" and get back to us. But it seemed clear they were just fobbing us off. No wonder the property has been up for rent since January. My mother had been in contact with this agency on at least 3 occasions and never heard anything back. So unless your a millionaire I wouldn't bother!

I rented a property through this agency out of urgency, as I really needed a place at the time. Unfortunately, the flat I ended up with was in poor condition, the shower head was literally held together with tape, and part of the kitchen flooring had come off. I had to buy glue and fix it myself. I also had to take on the task of reconciling the utility bills, which should have been handled by the agency. They promised to resolve all the issues, but nothing was ever fixed. At one point, I was even pressured with the comment, “Do you want to leave?” an unhelpful and dismissive response to legitimate concerns. When the toilet extractor fan broke, I replaced it myself, and they never reimbursed me. Due to work commitments, I didn’t have the time or energy to constantly follow up or find a new place, so I endured the situation. To make matters worse, at the end of my tenancy, they had the audacity to try to claim my entire deposit. It’s genuinely outrageous and unjust. Based on my experience, I would never recommend this agency. As for all the glowing reviews, they're hard to believe. I wouldn't be surprised if some of them were paid or fake.