We recently sold my mum’s house through Parker’s Tilehurst. Initially the communication was great amongst the team, regular updates through a joint what’s app group with various members of the team. Mums house sale wasn’t the most straight forward as we had one buyer pull out. We soon received another and the house sold. However, communication as soon as the house was sold was poor! It soon became clear as soon as they had their sale they had zero interest in my mums best interests. We had to chase them for updates constantly, they were rude when phoning in and it all came to a head so I spoke with Charlie who assured me that he would take control of everything. Well……. he was no where to be seen from this day forward! They made promises they couldn't keep just to keep you happy. I wouldn’t recommend this company. If you want a stress free sale or purchase avoid. To be honest I think giving them two stars is pretty generous.