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Parkers Tilehurst

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Worst letting agency, they'll charge you money for crazy stuff even if the property is in better shape than when it was rented out, do not recommend, Worst experience ever

1.00 /5

Very disorganised! After looking for long time, had found a home that we were genuinely interested in. Sent an offer in which was accepted and got a survey done on the property. It was a waste of money to carry out the survey. The property was sold before the survey report came back and Parkers did not inform us. They didn't give any proper explanation as to what happened.

1.00 /5

Shocking letting agent filtering calls and making property inaccessible like if they own them. Fail to call back and don’t deliver upon their words.

1.00 /5

Shocking letting agent filtering calls and making property inaccessible like if they own them. Fail to call back and don’t deliver upon their words.

1.00 /5

If you are trying to sell your house and wondering why it’s not happening maybe my experience can shed light on the reasons. We booked a house viewing for Saturday at 1.45pm - got there early and after 10 minutes no-one had arrived. Called the office to be told - that property isn’t on our books - I assured the person I was speaking to I had arranged a viewing via the Tilehurst office and the board outside the house said Tilehurst office and they said oh yes - but you can’t possibly have a viewing as it’s not in the diary. I explained I had booked and confirmed the person’s name - was then told well they have another viewing at 2pm so you can’t have one. So disappointing to make all the effort to view a property to be let down without much consideration.

1.00 /5

Just terrible. I think they really enjoy the taste of boot tbh. Filter by 1 star comments to see why.

Reply from agent

Thanks for taking the time to leave a review. It's not exactly clear what your dissatisfaction is related to and I would like to find out what has been so 'terrible'. Please do email me directly on daniel.ashton@parkersproperties.co.uk

1.00 /5

Absolutley digraceful agents at the Tilehurst branch and in my opinion not very ethical. Very untrustworthy and cavalier in there approach, awful communication skills and a total absence of empathy. Add rudeness and arrogance into it all and a total unpleasent experience to say the least. I was actually emailed and told by an agent that the asking price was more then shown and that I should bid accordingly. I was also told that I wasn't allowed to make further bids on a property, quote "Lets draw a line in the sand" end quote. A total disregard of respect towards buyers and any pragmatic philosophy they have towards negotiating.

Reply from agent

Hi Hussein, Thanks for taking the time to get in touch. We are more often than not very open to genuine feedback and are constantly looking to improve. However, in this instance your review is very wide of the mark and is the sensationalised version of events of someone who just simply didn't get their way. The property in question was clearly marketed at 'Offers in excess of' £525,000, when you made your opening bid well under this it was pointed out that the client would only consider offers in excess of £525,000, as stated. Your insistence to then repeatedly try and increase your offer by tiny amounts - yet still be well under the level that the home owner would consider - eventually brought the quote 'let's draw a line in the sand' because the seller saw that through either not understanding the process or through wilful disregard you were not a realistic buyer for them and didn't wish to continue. Which is their right to do. There is nothing untrustworthy or unethical about this - as you allude to in your 'review' - it is a very normal practice when selling many things, including homes. And our marketing and selling agents were very clear about this also. If your opinion on the price is different then that is your right, however it was made clear after your first offer that the advertised 'offers in excess of' was what the owners would consider. Having read a few of your numerous other reviews of businesses, we can see you either give places 5* or 1* depending on if someone is nice to you. As much as we always want every person who we deal with to be happy, unfortunately not every offer will be deemed acceptable. Most potential buyers understand that is part of the process. I hope you can take on board this feedback and not be so rude to other companies staff in the future. I think that to we can now 'draw a line in the sand' with our relationship and we wish you luck with your search via other estate agents. All the best,

1.00 /5
16.03.2023

love landlords, hate tenant's

1.00 /5

What a terrible service I have received from this estate agents, they have lied through out the transaction. I also see the owner is leaving fake reviews this so called Simon Gregory says a lot about them. DO NOT USE

Reply from agent

Hi there, I'm sorry to hear you've not enjoyed the service you have received. My name is Dan Ashton and I run the Tilehurst office, I'd be very keen to discuss this with you; please get in touch with me directly on daniel.ashton@parkersproperties.co.uk or 01189 422112 and I can look in to this for you. All the best, Dan

Contact details
Sales Phone:

0118 942 2112

Lettings Phone:

01189420811

Opening hours
Monday-Friday: 09:00 - 18:30 Saturday: 09:00 - 17:00
Address

68 School Road, Tilehurst, Berkshire, RG31 5AW, South East, UK, RG31

Parkers in Tilehurst is an independently owned franchise serving the Tilehurst, Calcot, Southcote, Purley and Pangbourne areas. Our focus is around residential sales, private lettings, and financial services via our on-site independent financial advisor. Our customers are central to our business philosophy. We are proud to have moved hundreds of clients over the years, with a number of customers coming to us again and again. We believe in honesty and being upfront with our clients to ensure a transparent relationship, whether you're buying or selling a property. We believe moving house should be an exciting and enjoyable experience and we want to ensure that your experience is pain free.

Our team

Simon Gregory

Director

Emma George

Thomas Nash

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Royal Institution of Chartered Surveyors
Safeagent
Trading Standards
UKALA
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure