I didn't have a great experience to be honest. I will say initial conversations and pre sale work with Imani and sales team was good we had some nice friendly and fun exchanges, however after that point it felt largely like an average to poor service. I showed the first viewer around myself as they were early, then I was left by the agent to show the second set of viewers around as they were running late and the agent 'had other places to be'. There was a slightly uncomfortable conversation where a viewer offered the asking price and when they had left the agent said 'we can squeeze another 5k out of them, they really want this place'. It also wasn't made clear the implications of selecting the buyer we went with, whilst it was made clear they were not first time buyers, the fact that they were selling a part by part let leasehold flat was not made clear, once it was, it was assumed I would understand the impact of this. When wanting to view Parkers properties the team was really keen, however as soon as I had offered on a property being sold via another estate agent it became quite cold. I went 3 weeks at times without any information or contact, not even a 'don't worry everything is proceeding', communication was largely cut down to WhatsApp messages instigated by me, at several points I went to the branch to express my concerns, this did not deliver significant improvements to the service. In the end I had to revert to relying on updates (weekly or twice weekly) from the agent I was purchasing through. It's a real shame as when I purchased my first property this was Whiteknights and it was great. After all this, shortly after I exchanged I was chased to leave a positive review. Would have been 1 star if Imani and the quality of sales materials hadn't been so good. Although I wanted to, sadly I can't in good faith recommend Parkers.