Jackson-Stops have been letting one of our flats for the last 8 years. I have been happy with the service Mark & his team have provided.

As first time movers Tom Ridgeway helped myself and my partner through the process and he was accommodating throughout. Would definitely recommend Jackson-Stops and Tom.

Jackson-Stops team has been finding excellent tenants for my properties for nearly 15 years. The staff are helpful, friendly and very professional; highly recommend.

I bought my flat off them. Appointed them to sell and or let the flat i bought. The old sales manager left and the new one I didn’t find very good whatsoever i would not use sales again. Lettings did let the flat, but i would not use them again. I basically had to do the negotiating for them and pay £2k for the privilege.

It took me a while to write down this review as I wanted to be more objective and let the steam cool off. But the situation still leaves bitter taste and I would like to share a warning about this company. The people who work in the Teddington office are nice and helpful and never had any problem with them. The situation with their Property management people is quite different and I will not mix both as they are not related. When we left the last property we rented through the company, the Property management was very unhelpful, I can even say quite manipulative and we were not aware of a lot of important details and their actual intentions were unclear till the last moment (when it was too late to do anything). The Property management was clearly defending the owner's interest, which is ok, but not when it is obviously one-sided and unfair. For example we paid good sum for compost in the flower beds (???), marks left from blue tack on the walls, etc. If you are interested in more detail I can give more information and details on how they processed our case. Just want to warn you about possible outcome of your rent ending.

Why do you leave listings online for months after they are "no longer available", or you are giving preference based on discrimination?

Stay away from this branch, Worst property agent ever, Zero negotiation skills with poor communication, very condescending staffs and management.

Very very unprofessional, they lie to you and corner you in contracts without fixing properties. I would definitely stay away and definitely would rent anything from Yogi. Stay well away.

Stay Away – Dishonest and Unprofessional I had an incredibly frustrating experience with this agency. I was told I could put in an offer below the asking price, which I did. A day later, after I chased for an update, I was told my offer was accepted and that the landlord was happy with it. I had three conditions: the carpets to be cleaned, the sofas to be cleaned, and a dresser to be removed from the bedroom. The agent told me the carpets would be cleaned, the sofas wouldn’t, and that they were trying to arrange for the dresser to be removed. For two days, I kept chasing her, calling multiple times, only to be stalled with vague responses about “waiting on the landlord.” She avoided my calls, and her colleagues made excuses, telling me the landlord was unavailable. Meanwhile, she repeatedly assured me that my offer was accepted and they were just sorting out the dresser. On the third day, after I persistently followed up, she suddenly changed her story—now saying that the landlord had another offer at the same price and was considering that instead. She then casually suggested that I accept another property I had an offer on. If the landlord wasn’t happy with my price from the start, she could have just told me instead of wasting my time and misleading me for days. Extremely unprofessional, dishonest, and frustrating. Do yourself a favor and avoid this agency at all costs.

Called them every 2 days, gave my information and let them know that I am still waiting and after 2 weeks of not returning to my calls, they are letting me know that the house is gone.. That is simply brilliant..