Jackson-Stops and Staff

Awful service. Made a rental offer, promised a chance to improve if outbid, but never heard back. Followed up multiple times, only to be told 'gone' when I asked for an update. Shockingly unprofessional.

Jackson Stops sent me a copy of the key to my property in the post, stuffed into a normal envelope (just normal post, not registered, not a courier service, nothing at all secure) in the envelope was a cover note with my address on it. Yes, …

Called them every 2 days, gave my information and let them know that I am still waiting and after 2 weeks of not returning to my calls, they are letting me know that the house is gone.. That is simply brilliant..

Worst treatment I've ever had from a letting agent, ever!

Unfortunately, I had a horrible experience with them. They lied to me in nearly all aspects of the flat and its contract. Overpromised and vanished once they received the deposit. A person to avoid - Charlie Southall. .

We made an appointment 6 days in advance for a viewing, and they canceled it only half an hour before the appointment, when we were already near the property that we were going to see. Very unprofessional

I had an extremely disappointing experience with this estate agent. Not only did they question the authenticity of my payslips although I had provided 6 months of payslips without any basis, but they also made unfounded remarks about my marriage because my husband apparently didn't seem too interested for them in the flat, they felt the need to say my marriage was fake for this reason. This level of unprofessionalism is unacceptable in any industry. I would strongly advise against using their services. I will also be making a formal complaint because I don't believe they have any right to accuse me of anything especially to question my marriage! Disgraceful behaviour.

they provided us with a very nice flat which we love however every interaction something went wrong and they caused us immense stress. they messed up our background checks, forgetting to send things to lettingshub. they made mistakes in our …

I had an extremely disappointing experience with this estate agent. Throughout the time we were expanding the family, they fostered an adversarial atmosphere between me and the landlord, making it seem like I was the cause of problems. It …