As first time movers Tom Ridgeway helped myself and my partner through the process and he was accommodating throughout. Would definitely recommend Jackson-Stops and Tom.

Jackson-Stops team has been finding excellent tenants for my properties for nearly 15 years. The staff are helpful, friendly and very professional; highly recommend.

I bought my flat off them. Appointed them to sell and or let the flat i bought. The old sales manager left and the new one I didn’t find very good whatsoever i would not use sales again. Lettings did let the flat, but i would not use them again. I basically had to do the negotiating for them and pay £2k for the privilege.

It took me a while to write down this review as I wanted to be more objective and let the steam cool off. But the situation still leaves bitter taste and I would like to share a warning about this company. The people who work in the Teddington office are nice and helpful and never had any problem with them. The situation with their Property management people is quite different and I will not mix both as they are not related. When we left the last property we rented through the company, the Property management was very unhelpful, I can even say quite manipulative and we were not aware of a lot of important details and their actual intentions were unclear till the last moment (when it was too late to do anything). The Property management was clearly defending the owner's interest, which is ok, but not when it is obviously one-sided and unfair. For example we paid good sum for compost in the flower beds (???), marks left from blue tack on the walls, etc. If you are interested in more detail I can give more information and details on how they processed our case. Just want to warn you about possible outcome of your rent ending.

Stay away from this branch, Worst property agent ever, Zero negotiation skills with poor communication, very condescending staffs and management.

Very very unprofessional, they lie to you and corner you in contracts without fixing properties. I would definitely stay away and definitely would rent anything from Yogi. Stay well away.

Called them every 2 days, gave my information and let them know that I am still waiting and after 2 weeks of not returning to my calls, they are letting me know that the house is gone.. That is simply brilliant..

Please reconfirm and verify every statement carefully. Agents like this harm the industry. The agent we dealt with was highly unprofessional. As an international student group, we were unfamiliar with the rules around letting in the UK, and the agent took advantage of our lack of knowledge—possibly even taking us for granted. The agency, represented by this agent named Anisa, collected £496 as a holding deposit but never refunded it. To make matters worse, the agent never informed us that the deposit was non-refundable. It’s a real shame that we lost that money under such unfair circumstances, and it’s unlikely that anyone will benefit from it.

Stay Away – Dishonest and Unprofessional I had an incredibly frustrating experience with this agency. I was told I could …

Awful service. Made a rental offer, promised a chance to improve if outbid, but never heard back. Followed up multiple times, only to be told 'gone' when I asked for an update. Shockingly unprofessional.