We had an excellent experience with Katie Fairchild at Jackson Stops from viewings to offer to immediately following move in. Katie took the time to show us multiple properties available and was able to understand our needs and show us properties which might be suitable and met all of our must haves. Our needs were appropriately considered and we were not shown or suggested properties which did not meet our requirements, in contrast to other agencys. It felt like there was a genuine intention to match the right tenant to the right property. Katie was friendly, knowledgeable and responsive at all times. The referencing process was as smooth as can be reasonably expected and Katie was helpful when questions arose. The tenancy agreement was drawn up promptly and was appropriate for the property. The moving in process was easy and we were able to collect keys as soon as the office was open. Katie also checked in post moving in to ensure everything had gone well.

I had the most amazing experience with Jackson Stopes yesterday. I was able to get significant help from Nabil and Tom in finding my brother a flat to rent. They were kind, helpful and considerate, making the whole process go so smoothly. Everything was done quickly and efficiently. I think they are wonderful and I am very grateful.

Nabil Subhani went the extra mile and offered great service!!

We've recently been flat hunting in Teddington and Katie from Jackson-stops was lovely from beginning to end! She answered all of our queries and gave us recommendations for the local area (including restaurants, pubs, etc!) She frequently contacted us offering help and assisted us with our search, so we just want to say a big thank you, as she was one of the highlights of an otherwise stressful week!

Very pleasant renting experience with Jackson stops. Katie was absolutely fantastic throughout the entire renting process. She was incredibly responsive, helpful, friendly, and always happy to answer any questions I had, making what can often be a stressful experience feel straightforward and hassle-free. I’m really grateful for all of Katie’s help and would highly recommend both her and Jackson-Stops Teddington to anyone looking to rent. Thank you for making the whole process run so smoothly!

Such a smooth experience! Katie is a lifesaver with her incredibly helpful lists and great communication from the start.

Nabil and Charlie were both very helpful in helping our family find a rental property. Despite us searching from the United States and the issues that presented with time difference, viewings, and other inconveniences they both were able to work around all of that to get us into our first rental house in Teddington. Thank you for all your help!

Had a very positive experience looking for a property to rent with Jackson-Stops. Our main POC was Katie F who was very attentive and considerate while helping my partner and I find a place. She made the process very easy for making viewing …

Katie was a great host for our viewing - really friendly and knowledgeable!

Exceptional service from Katie Fairchild from beginning to end. She was always incredibly responsive, efficient and proactive, making the whole process feel smooth and stress free. Nothing was ever too much trouble, and she was an absolute joy to deal with throughout. I honestly could not have asked for better service and would highly recommend her. Thank you, Katie, for making what can be a stressful experience feel so easy !