Jackson-Stops and Staff

36 High Street, Teddington, Surrey, TW11 8EW, South East, UK, TW11

4.9 875 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Zoe Wicker Google

Such a lovely experience with Mia at Jackson-Stops! She made the experience so smooth and was so kind and informative throughout the process! She even had an order form ready to go, and everything was sorted for my move within 48 hours of viewing! Can’t recommend Mia enough, especially when finding a property can usually be quite a stressful experience!

Reply from Jackson-Stops and Staff: Dear Zoe, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

Julie Hou Google

Tom Ridgeway and the wider Lettings Team at Jackson Stops & Staff have been managing my property for 13 years. Tom has always been extremely professional, knowlegeable about the Teddington rental market, helpful with rental legislation advice and/or general property management of my tenants. I live in Australia so it has been a burden lifted off my shoulders to have a trusted estate agency who I trust and would highly recommend. JSS Lettings have been a joy to work with and Tom is an asset to JSS! Thank you for all your help over the last 13 years.

Reply from Jackson-Stops and Staff: Dear Julie, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Katie

Swati Patel Google

I’ve had an excellent experience working with Tom at Jackson-Stops. He is a truly outstanding estate agent, thoughtful, attentive, and always willing to go the extra mile. Tom listens carefully, pays close attention to detail, and offers well‑considered, practical advice that really makes a difference. What sets Tom apart is his genuine understanding of both client and tenant needs. He is skilled at bringing everyone together to create a harmonious, positive tenancy. His communication is clear, his guidance is reliable, and he is always available when advice or support is needed. A great listener with a fantastic skill set, I couldn’t recommend Tom more highly. If you’re looking for someone professional, approachable, and genuinely invested in helping people, Tom is your person.

Reply from Jackson-Stops and Staff: Dear Swati, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Tom. Please do not hesitate to contact us again. Kind regards, Asma

Tom Outram Google

Mia at Jackson Stops has been amazing in our look for a new home. I can’t believe how quick and easy the whole process has been. Thank you so much Mia, you are a credit to Jackson Stops!

Reply from Jackson-Stops and Staff: Dear Tom, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie

George Bamidele Google

I recently rented a flat from Jackson-Stops, Mr Roman attended to us during the processes, he was very professional, well experienced and helpful. Nice experience.👍 …

Lola Hicks Google

Tom and Mia were so helpful during my rental search, I would highly recommend them both!

Reply from Jackson-Stops and Staff: Dear Lola, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

Raquel Negrao Google

Mia is an excellent agent! She was very helpful and respectful.

Reply from Jackson-Stops and Staff: Dear Raquel, Thank you for taking the time to leave a lovely review regarding Mia. Kind regards, Asma

Anna Herbecka Google

I was nicely surprised by professional approach of Roman who was my Agent who was very helpful and supportive. He was very kind and didn’t push usual manipulations and stories that Real Estate Agents are famous for - just pure Facts which is a deal breaker for me personally. Highly recommend.

Reply from Jackson-Stops and Staff: Dear Anna, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

john mccrae Google

I am very happy to have Mia and her team as property rental experts to help me find a flat.Expert advice and a vreat selection of properties.

Reply from Jackson-Stops and Staff: Dear John, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards,Katie

Hellsing Raikoh Google

Mia - was very helpful and polite, overall 5 star experience

Reply from Jackson-Stops and Staff: Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie