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Butlers Estate Agency

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I have had Hannah as my contact at Butlers, she has been fantastic from start to finish and has always been on the ball. I haven't had to chase at all with Hannah she has been on the ball and kept me up to date with everything. She has been a pleasure to work with and would definitely recommend Butlers to anyone looking to buy or sell!!

5.00 /5

Have not needed the services of an Estate Agent for over 30 years, so almost felt like a first time seller. An enjoyable experience. Found the team, Dom, Hayleigh and Hannah very professional, pleasant and attentive. Over the whole process we were kept informed of progress and made to feel like they cared. Highly recommended

5.00 /5

The whole team at Butlers provided us with a very professional service from start to finish when we sold our house. They communicated every step of the way, and always seemed to be a step ahead which was great. They also provided a friendly service, they were easy to work with, easy to get hold of and know what they're doing! They helped make our house move a positive experience! Thanks so much!

5.00 /5

The best compliment I could pay to Butler’s Estate Agency is to tell you that they have reinstated my faith in this industry. If you are looking for a professional, polished, honest , trustworthy team to support you through the general trauma of house buying and selling , then I could not recommend them highly enough. We had over 2 years of moving between Highstreet and online high-profile agents that only amounted to failed chains, false hope and a lot of stress and cost whilst the market became even more challenging. I transferred to Butlers through recommendation and never looked back. They really understand how this industry operates and use their wealth of experience to excellent effect and after 2 years of wrangling with the local highwaymen, we completed just before Christmas in just over 3 months with Butlers. Gone are the days of local knowledge is king, Butlers are in a different county to our location but their marketing approach and skills and personal approach are in a different league to the local agents. We still had a bumpy ride but we came through this with confidence which testomy to Dominic and Hannah and Hayleigh and what a great team this is and what excellent value for money. Give them a try , best decision we ever made.!!

5.00 /5

Dom and his team are amazing! Nothing was too much answering all questions as it was our first ever purchase. We was previously messed around and told false bids with other estate agents trying buy our first home it made us very skeptical of all estate agents and uneasy with the buying process. However, when we met Dom on a viewing we felt at ease he was so lovely and not trying to force a sale he was so kind and let us make the decision in our own time. He was always happy to answer questions and to help us get through this process. If you are buying or selling I would always recommend Butler’s as a whole they were outstanding in all cases! Don’t use anyone else!! Sean and Kelis

5.00 /5

Best agent we've ever worked with - right from selling themselves to us, through to the sale of our home! We felt Butlers were invested in our house sale and really wanted to find the right buyers for us - they've been great to communicate with and helped us every stage of the way - would highly recommend Bulters to anyone looking for an agent in the area.

5.00 /5

Selling my home was a big thing Because Id loved & nurtured it for nearly 30 years It was emotionally challenging for me to put it in the hands of an agent. The thought of having strangers viewing left me uneasy But Dominic put my mind at rest, by respecting my feelings & being empathetic, not least complementing my home decor & style, but reassuring me that they’d be the perfect buyer for me I felt less pressure putting the house on the market knowing it was a rolling contract too The photographer was lovely, very professional & made my house look amazing Hayleigh then took over as my point of contact and was lovely, always smiling & helpful, whether on the phone (Hannah too sometimes) or face to face Also listening to my preferences over type of buyer (not builder, but a family) & bringing genuine people to my home Always smiling & helpful doing a grand job communicating between us & the buyer, making everyone feel valued So, from start to finish I definitely made the right choice choosing butlers Thank you so much

5.00 /5

I think Butlers has completely changed my view about how good agency client relationship can be. Dominic provided the most personalised experience and has always been very approachable/patient. The team he has built mirrors his approach to a great service. I can’t think of any reason why someone would want to chose another agency!

5.00 /5

We can't believe how lucky we have been in finding Butlers Estate Agents. We had a stress free experience from start to finish on the sale of our flat. Dom and the team were very friendly and approachable which has led to a very smooth transition and swift completion of sale. 10 out of 10 for everything they have done and will 100% be using them again in the future. Emma and Kerrin.

5.00 /5

I bought a property that was marketed by Butlers and they certainly stood out from all the other estate agents / bigger high street names that I’ve come across. Dom, Hayleigh and team were extremely warm and friendly throughout and marketed the property very well for their seller - they ensured the relevant documents and anticipated questions were prepared upfront which made it possible for us to make an offer and proceed through the survey stage at pace. Butlers were essential in getting us to the exchange stage at speed - they were a god-send in chasing solicitors and mortgage brokers on both sides to keep the process moving for the seller and I, who both needed to complete in a short time frame. There were also a couple of curve-balls in this transaction and Dom in particular did an excellent job to pivot and respond to those issues to keep us on track. I would certainly turn to Butlers if I have a property I need to market - they brought a friendly helping hand and an organized diligent attitude to what could have been a much more stressful and prolonged process!

Contact details
Sales Phone:

0203 9170 160

Lettings Phone:

0203 9170 160

Lettings Email:

hello@butlershomes.co.uk

Opening hours

Unknown

Address

18 Sutton Plaza, Sutton, SM1 4FS, UK, SM1

Butler’s was founded in 2020 with a simple vision, to make sure that the lives and well-being of our customers was made better through great service, that made the process of moving home seamless and enjoyable. After all, changing where you live can be one of the most exciting and important events in someone’s life, that should be a pleasurable experience - and certainly not one to dread! Where we start is through honesty and transparency. We believe that this approach to estate agency achieves the best outcome for all, but can only be realised with a team that have the same ethics and principles, something that you will find through all of your interactions with us, that we back up in our six promises to you. Some call it the way service used to be. Because we don’t try to take on every home going, we’re able to focus on each client a bit more, taking the time to listen to your needs and aspirations whether renting or selling – and then provide the sort of service we’d want ourselves. So we hope that we can help you move in and around Sutton, we’d really like to.

Our team

No team information available

Association of Residential Letting Agents
Property Ombudsman Sales
rightmove
Zoopla
Primelocation

No marketing information available

No awards information available

No marketing information available

No awards information available