We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Butlers Estate Agency

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

What can I say? A five-star service from the moment we met Dom and his team, throughout every single detail of our house sale. The hand delivered card to remind us of our valuation date shows just how much they care about you and your home, and your experience. Dom is the kindest bloke you've ever met, and his team of incredibly clever women really made our experience the best we've ever had. I have personally recommended Dom to all my friends because you just are not going to find anyone kinder, more professional or efficient, than Butler's. Thanks so much for restoring our faith in the real estate profession, and estate agents! You guys are amazing!

5.00 /5

The team at Butlers have been wonderful. We ended up selling our house during a very challenging period for the economy and the housing market. There was a lot of uncertainty and we needed expert estate agents we could rely on to find the right buyers and keep everything on track. The team at Butlers were proactive, communicative and reassuring throughout and we really appreciate their candid advice, as well as their tenacity and their ‘can-do’ attitudes which never veers into pushiness or arrogance. Through the process of selling our house, we got to know the team and they’re not just good at their jobs, they’re good people. We’re glad we sold through Butlers and would recommend them.

5.00 /5

Many thanks to the team at Butlers for trusting us to do their signage. Dominic and his team are very professional and supportive, excellent communication during the whole process.

5.00 /5

So after deciding to sell my property, I was contacted by Dom at Butlers. I have to say, even from our initial contact, he was polite, straight talking, and clearly a very good Salesman, but most importantly, I could see a very good and professional Estate Agent. I have nothing but praise for him and his staff. I was kept informed and up to date at all times. The fact a large local high street Agent was not able to secure a sale after some 1800 online viewings, means to me, the Marketing and indeed whole selling experience at Butlers has proved very beneficial. Local agents have many offices and franchises, which need funding and management. And you pay for it.... I will never again go to a mainline on the street Estate Agent. Do give the local independents a go, as for me, after buying and selling property for over 35 years the difference is remarkable. Well done Dom and your professional team in Butlers.... Best wishes, Andrew

5.00 /5

We have been house hunting since the second lockdown and it has been a very daunting experience for us. On quite a few occasions we have been let down by estate agents due to their negligence and poor customer service. Dominic and his team have brought hope back to us. Despite the fact that we have a relatively small budget, we have been treated with a great deal of sincerity and urgency, which is not something that we have experienced even from the bigger names in the area. A big thank you to the Butlers team. We wouldn't have found the perfect home without your great services

5.00 /5

The service we received from Butler’s was second to none. Dominic genuinely listened to our needs and requirements and looked after us at every step of the process. We were proactively kept up to date and Dominic was always more than happy to help answer any questions that we had. We were very impressed by the perfect balance of professionalism and friendliness. We would wholeheartedly recommend Butler’s and would most definitely use them again in the future. Thank you Dominic & Team for all your advice and support.

5.00 /5

From our first interaction onwards, Dom has been brilliant with us and a real pleasure to do business with. Not only has he been really personable and made us feel like a priority but he has always been honest and on hand to answer any of our queries. We have felt in very safe hands having Butlers selling our home! As an aside, I saw the one negative review from an interested buyer who had his appointment to view our house cancelled. This was through no fault of Butlers and they were acting on our instruction.

5.00 /5

Great Service. We were approached by Dominic as he had noticed our house had been on the market for some months with another agency. After having a quick chat about what He and Butlers could offer us we were having viewings the very next day. We noticed straight away how much better Dominic was in showing potential buyers round the house and engaging with them in a much more personal casual and informative way. He had us a potential buyer and lots of interest from others that same day. Unfortunately that buyer did not commit but Butlers were quick to find us another buyer at the same price we wanted. Dominic and Butlers were great throughout and went above and beyond to help us and keep us informed and sort out any problems no matter how small on both sides and with solicitors Ect. They are a pleasure to deal with and always gets back to you quickly. They charge a very reasonable rate and valued our house just right. Would highly recommend.

5.00 /5

We found Butler's and especially Dominic to be genuine, sincere and committed. They are different from other Agents and a breath of fresh air. Straight away we felt comfortable with him and confident of a speedy sale. He has excellent communication skills, is proactive while still maintaining the human touch. The photographs and photographer were also outstanding, therefore we cannot recommend them highly enough! Thank you Dom for all your efforts and hard work.

5.00 /5

Buying the first home is a very stressful process and the journey begins with that dream filled phone call to an estate agent who has advertised a potential house that we may end up buying. We finally found our perfect home and are glad that it was a house advertised by Butler’s. Dominic from Butler’s was excellent right from the very first phone call we made to book the viewing. One of the points that impressed us, was the description of the house in the advert. It was not the standard information, instead it articulated how one would feel living in the house. You must check out their ad’s to experience this. To top that, you have Dominic who appeared more to be a friend rather than an estate agent. He was not pushy at all and gave us a lot of time to consider things to make our decision. Though we are still at an early stage in our buying process, we felt the need to put this review up with a hope that it will help other buyers just like us. We are confident that rest of the house buying process will be as good as what we have experienced so far. Thanks for your help Dom.

Contact details
Sales Phone:

0203 9170 160

Lettings Phone:

0203 9170 160

Lettings Email:

hello@butlershomes.co.uk

Opening hours

Unknown

Address

18 Sutton Plaza, Sutton, SM1 4FS, UK, SM1

Butler’s was founded in 2020 with a simple vision, to make sure that the lives and well-being of our customers was made better through great service, that made the process of moving home seamless and enjoyable. After all, changing where you live can be one of the most exciting and important events in someone’s life, that should be a pleasurable experience - and certainly not one to dread! Where we start is through honesty and transparency. We believe that this approach to estate agency achieves the best outcome for all, but can only be realised with a team that have the same ethics and principles, something that you will find through all of your interactions with us, that we back up in our six promises to you. Some call it the way service used to be. Because we don’t try to take on every home going, we’re able to focus on each client a bit more, taking the time to listen to your needs and aspirations whether renting or selling – and then provide the sort of service we’d want ourselves. So we hope that we can help you move in and around Sutton, we’d really like to.

Our team

No team information available

Association of Residential Letting Agents
Property Ombudsman Sales
rightmove
Zoopla
Primelocation

No marketing information available

No awards information available

No marketing information available

No awards information available