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Ashtons St Albans

10 London Road, St Albans, Hertfordshire, AL1 1NG, South East, UK, AL1

Featured
4.7 331 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Lihsia Jiang Google

Damien showed my husband and I around a property to let. His knowledge was fantastic, he was patient and really personable and relate-able. I wish he was showing me around all my lettings viewings.

Reply from Ashtons St Albans: Thank you for your kind feedback Lihsia!
Alex Sage Google

Our experience with Ashtons has been great, Damien so informative and helpful when showing us around properties and Clair has been so helpful getting our move officially sorted. Thanks all!

Reply from Ashtons St Albans: Thanks Alex for your feedback!
Colleen Jose Google

Great team, very friendly and honest. Helped with the purchase of my first home. I ended up doing three viewings of the place I bought and they were always quick to accommodate. Thank you.

Dom Graveson Google

I let my property with them. Pretty good at finding a tenant. Not so responsive after and a bit disorganised in communication which is frustrating and stressful. Comes with the territory I guess. (Update: had a call from director of Lettings who is working to improve responsiveness and tighten up the service. Fair play and I appreciate the outreach)

Reply from Ashtons St Albans: Thanks for your feedback Dom, and for your time on the call yesterday following your review. Ashtons work hard to find suitable tenants and we are pleased you found this satisfactory. Move-in is the start of the tenancy journey for the asset management team and we work hard to keep communication and asset management timely and relevant but accept that there are sometimes teething issues with new tenancies which usually settle very quickly. We hope there has not been too much inconvenience to you or the tenants and we look forward to continuing to support you throughout the tenancy. Best wishes from the team at Ashtons.
Henry Crosswell Google

Ita alright, hard to contact and follow up with mostly, but they do the job. I've had a query with them for the last two months and still nothing, they're always 'following up' with people and they'll always 'get back to you' but never do

Reply from Ashtons St Albans: We thank you for your feedback and are sorry to hear that some of your move in queries have taken longer than expected to find a solution. We try hard to find solutions with property owners and block managers when requests are more complex … More
LUIS GARCIA REDONDO Google

Property we tried to acquire was not legally prepared to be purchased which took us plenty of time and effort, luckily St Albans has good products and we have found a good one already. Overall good professionals however a state agent named Steve Preston was not fit at all in his job.

Reply from Ashtons St Albans: Thank you for leaving your review. We trust having addressed your issue personally with you that this has been resolved to your satisfaction.
Peter Adams Google

Appalling service leading to a very negative experience throughout the sale of our property.

Reply from Ashtons St Albans: We are very disappointed to read your review Peter. Having searched our client database we can see no record of your name or contact details. Please do give the office a call on 01727 819666 at your earliest convenience to speak to Robert … More
Will Ashton Google

We have been dealing with Ashton’s on a rental property which we are meant to move into in less than a week. They have been difficult to work with, seemingly unable to sort minor contract details and won’t return calls. We still haven’t …

Reply from Ashtons St Albans: Thank you for sharing your concerns, and we sincerely apologise for any inconvenience you've experienced. At Ashtons, we are passionate about ensuring a smooth and stress-free journey for our clients. We understand that moving house is a … More
maria h e Google

Reply from Ashtons St Albans: Naturally we are disappointed to see your rating Maria. We have not been able to identify you on our systems by just your first name but would value your feedback in relation to your rating. Please do give the office a call on 01727 819666 to speak to Robert Ash, Associate Director.

About Ashtons St Albans

No about information yet.

Website: http://www.ashtons.co.uk

Memberships and portals

Association of Residential Letting Agents National Association of Estate Agents Relocation Agent Network

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