Thanks for your feedback Dom, and for your time on the call yesterday following your review. Ashtons work hard to find suitable tenants and we are pleased you found this satisfactory. Move-in is the start of the tenancy journey for the … More

We thank you for your feedback and are sorry to hear that some of your move in queries have taken longer than expected to find a solution. We try hard to find solutions with property owners and block managers when requests are more complex but inevitably this process can take longer when multiple parties are involved. We will aim to give frequent updates until we have reached the best outcome to your requests. Best wishes, the team at Ashtons

Thank you for leaving your review. We trust having addressed your issue personally with you that this has been resolved to your satisfaction.

We are very disappointed to read your review Peter. Having searched our client database we can see no record of your name or contact details. Please do give the office a call on 01727 819666 at your earliest convenience to speak to Robert Ash, Associate Director, as we would love to follow up with you and assist in any way that we can.

Thank you for sharing your concerns, and we sincerely apologise for any inconvenience you've experienced. At Ashtons, we are passionate about ensuring a smooth and stress-free journey for our clients. We understand that moving house is a demanding process, and we appreciate your patience during this time. We want to assure you that we are actively engaged in finalising the details of your rental property. The delay in issuing the contract was a result of necessary negotiations with the landlord regarding certain terms and clauses. Please rest assured that our team is working diligently to reach a resolution promptly. The contract has been issued to you and w can see you have both signed. The contract is now with the landlord to sign. Your feedback is invaluable to us, and we are committed to addressing any issues that may arise. We appreciate your understanding and look forward to swiftly resolving this matter to provide you with the exceptional service and peace of mind that Ashtons is known for.

Naturally we are disappointed to see your rating Maria. We have not been able to identify you on our systems by just your first name but would value your feedback in relation to your rating. Please do give the office a call on 01727 819666 to speak to Robert Ash, Associate Director.

We would like to extend our sincerest apologies for the disappointing experience you had during your recent viewing appointment with our St Albans team. Your feedback is of utmost importance to us, and we want to address the issues you … More

Thank you for taking the time to leave your feedback Michael. We are extremely sorry that we were late to your viewing. Unfortunately our colleague was held up at a previous appointment, and then the keys were unfortunately not left for us. … More

We are very disappointed to read your review Anna. Having searched our tenant and client database we can see no record of your name or contact details. Please contact us at your earliest convenience as we would love to be able to follow up with you and assist in any way we can.