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The Frost Partnership - Slough

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5
1.00 /5

Very poor service....brought a house through this agency...Adam was our dealer..Really unprofessional behaviour

1.00 /5

Was renting a property from frost for just over a year. Spent so much money decorating it as the agency told us it is available for "Long term renting". I stayed within the contact and made sure my house was well kept. I welcomed my first …

1.00 /5

I would give minus stars if I could. This estate agent is a prime example of why the housing market and its lack of regulation is feeding into a wider crisis within the UK. I wanted to book a simple viewing and the team asked for a financial advisor to send them proof that I can afford this property before VIEWING. Ultimately, from a data & security perspective, this really is inconsequential and is more of a ploy for them to assess how they treat you. Would absolutely not recommend as a seller or buyer and please be aware of the potential ways in which they are manipulating the law.

Reply from agent

Thank you for your feedback. In response, it is precisely our regulation and duty of care to both applicants and vendors that necessitates assessment of affordability and ability to proceed before viewing. Indeed, many vendors specifically request that we do so. It is not a ploy to assess how to treat customers, and to suggest that we are manipulating the law is both unfounded and extremely damaging to our reputation. We would appreciate the opportunity to discuss this further with you and will happily do so if you can send a contact number to marketing@frostweb.co.uk for this purpose. If, on reflection, you can now see that your review is inappropriate, we would request that you remove it. Kind regards, The Frost Partnership

1.00 /5

Big time Sammers!!! The worst Estate agent, they took my £300 deposit that I placed for a 1 bedroom Flat in Southall, and they later told me that I need to Have £40000 to rent the place, which I dont Have, but I only have £25000 so for that reason I cant rent the flat and my £300 is non-refundable absolutely scammers, will go to court and claim my £300 back from them.

1.00 /5

Poor customer service

Reply from agent

We take all feedback seriously and we would like to look into this. However, we do not have any record of contact with our Slough office and therefore have no contact details for you. We would be grateful if you could email your contact information and details of the issue you would like to discuss to marketing@frostweb.co.uk and a manager will contact you. If however you have submitted this review in error, please remove it as this negatively affects our business. Kind regards The Frost Partnership

1.00 /5

We were due to move into a property for rent and had signed the tenancy application, passed referencing and paid all fees but 2 weeks before our move in date we received an email from Pooja Shah advising us that the landlord had decided not to rent the property. Given how late into the process this was I would have at least expected a phone call. I would never recommend using this estate agents due to their poor service.NegativeQuality, Professionalism

1.00 /5

Ridiculous service. Impossible to book viewings with these people. Don’t bother to try.

Reply from agent

We take all feedback seriously. However, we have no record of any contact from you and do not have any contact details for you. We would be grateful if you could email your contact information to marketing@frostweb.co.uk please and a manager will contact you. Kind regards, The Frost Partnership

1.00 /5
Reply from agent

We take all feedback seriously and would like to look into this. However, we have no record of any contact from yourself with our Slough office and therefore no contact details for you. Please email your contact information and details of the issue you would like to discuss to marketing@frostweb.co.uk and a manager will contact you.

Contact details
Sales Phone:

01753 820000

Lettings Phone:

01753 820000

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 16:00
Address

7 Mackenzie Street, Slough, Berkshire, SL1 1XQ, South East, UK, SL1

Our Slough office covers: Slough, Britwell, Chalvey, Cippenham, Herschel Village, Manor Park, Salt Hill, Upton Lea, Upton Park and Wexham.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Relocation Agent Network
Royal Institution of Chartered Surveyors
Tenancy Deposit Scheme
OFT Approved Estate Agent Redress Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure