bad estate agent to deal with, here is my experience with them: called to enquire and book a viewing for 2 properties in the same building, I was told told one of them was free to view over the weekend, I got a confirmation text, then they cancelled it shortly after because the landlord thinks 2 bedroom is too small for 2 adults and a child. they said the 2nd property was available for a viewing the following day and the current tenant was free at 17:40 on that day only, I said fine and got a viewing booked. on the day, i made a 1hr journey to slough (50miles each way), Ellen or whatever her name is calls me 30 mins before my viewing was due and whilst I was waiting for them outside, she then tells me "someone had put in an offer and the property is now off the market, ok?" when I asked her why is she letting me know this late, her response in a cold tone and without any apology was, well your viewing isn't due for another 30 mins! yh sure, you can say that if I was local, didn't have to leave work early and didn't waste petrol . Oh and she knew exactly where I was coming from because she took my current address the previous day. Plus I thought the current tenant could only do 17:40 so how did you manage to get a viewing before then? and get rid of the chewing gum while you speak to customers over the phone, it's very unprofessional.NegativeProfessionalism