Woeful. Terrible UX. Terrible comms. Will email you daily with "URGENT" in the subject title for the same details for the "case manager" (who likely doesn't exist) to "review" (which they don't). Exhausting to deal with. And guess what? They don't care.

Don’t use these people, they’re terrible!

Horrendous company for referencing. Won’t accept payslips as proof of income?!? If you’re self employed or run your own business you have no chance of being approved unless your willing to provide your inside leg measurements. Never experienced anyone like them

Absolutely horrible wouldn’t recommend to anyone they messed about with us for 3 weeks and ended up not giving us the flat. Bad communication and, literally do not care about your situation at all, we told them we are going to be homeless because of this and they could not care less, do not use company unless your planning on camping on the streets, the process took so long, and they kept asking for stuff they had already sent, literally a disgusting company would give 0 stars if I could

Absolute JOKE of a company. Take forever to reply, have a robotic non-human and depressive attitude. Landlords and Tenants AVOID AT ALL COSTS. Data farming customers. You have been warned.

Very poor experience when trying to obtain the reference to let a flat. Poor communication from them and always taking a long time to reply.

These people are a nuisance do not use them they are useless at their job they just Bombard you with emails AVOID AT ALL COST

Avoid them at all cost. Multiple issues in the flat took ages to resolve and they withheld a large chunk of my deposit for faults that were already present when i moved in.

Very bad. Frost Slough are asking for minimum 54000/Anum salary to pass the reference to rent a property. Blaming the reference checking agency and landlords but hiding the fact that they are the one who promises and increases the expectations of landlords to scam and attract. When I insisted to check with landlord they got rude and said if tenants cannot afford to pay rent after property is let then insurance company will pay the rent. When asked low long then they refused to answer and put the phone down.

The worst services ever. First they ask for holding deposits and when that is paid they back off at the last minute. Highly disappointing and not recommended at all.