They are facilitating DSS discrimination. They told me I wouldn't be able to pass referencing without a guarantor or savings. Wasted my time going to view a property with them. They didn't even have the decency to call me afterwards and tell me I was unsuccessful. I had to chase for answers. Couldn't care less attitude towards the barriers they are creating for people on benefits. Was fobbed off and told to go to the council instead. Very disappointed.

I've been renting with them for over 2 years now and what a big disappointment I must say. Since moving in I was told the missing tiles behind the toilet waste pipe would be repaired, and over 2 years later there is still a hole in the wall. On top of that I have been asking for 2 broken taps and broken shower to be fixed for over a year now, and still no joy. I have asked numerous times for the problems to be resolved but nothing is ever fixed. I have had enough of living in these conditions.

I don't use estate

I don't use estate agents usually and having had issues with two of their competitors they were quick to dispel my worries and I thought it might be third time lucky. I was wrong and at one point I was sure they were working for the buyers! They gave no feedback I never knew when the purchaser was going round ( this was a sale of my in laws who had passed away, but I was only ten minutes away). If it hadn't been for my solicitor I wouldn't have know a thing. They did call to say the. Money had been transferred (an hour after my solicitor had told me) I suspect because they wanted their money. To be honest I can't see how they earned £3700. Sadly I think they are not an isolated case and were as bad as the other two estate agents initially and to be fair they were consistently poor throughout the whole process. I had to tell them no one had died in the house, you could get fast BBand, what was being left with the house etc which I felt they should have asked.

"I don't use estate..."

I don't use estate agents usually and having had issues with two of their competitors they were quick to dispel my worries and I thought it might be third time lucky. I was wrong and at one point I was sure they were working for the buyers! They gave no feedback I never knew when the purchaser was going round ( this was a sale of my in laws who had passed away, but I was only ten minutes away). If it hadn't been for my solicitor I wouldn't have know a thing. They did call to say the. Money had been transferred (an hour after my solicitor had told me) I suspect because they wanted their money. To be honest I can't see how they earned £3700. Sadly I think they are not an isolated case and were as bad as the other two estate agents initially and to be fair they were consistently poor throughout the whole process. I had to tell them no one had died in the house, you could get fast BBand, what was being left with the house etc which I felt they should have asked.

IF I COULD GIVE LESS THAN ONE STAR I WOULD. I have been renting with Newton Fallowell for nearly 2 years now. Staff are friendly however............ My home has now been entered on two occasions without prior authorisation from myself. A tradesman has been given access to my home, which only myself and young daughter live at, without my prior knowledge. The only way I have known someone has been in my property is that I received a gas safety certificate through the post. The first time this happened, a year ago, i was overwhelmed with apologies and reasons for the mistake. Low and behold it has happened again. I have lost all faith in this company. Legally this is TRESPASS