"I don't use estate..."

I don't use estate agents usually and having had issues with two of their competitors they were quick to dispel my worries and I thought it might be third time lucky. I was wrong and at one point I was sure they were working for the buyers! They gave no feedback I never knew when the purchaser was going round ( this was a sale of my in laws who had passed away, but I was only ten minutes away). If it hadn't been for my solicitor I wouldn't have know a thing. They did call to say the. Money had been transferred (an hour after my solicitor had told me) I suspect because they wanted their money. To be honest I can't see how they earned £3700. Sadly I think they are not an isolated case and were as bad as the other two estate agents initially and to be fair they were consistently poor throughout the whole process. I had to tell them no one had died in the house, you could get fast BBand, what was being left with the house etc which I felt they should have asked.