Hi Mr Lochhead, thank you for your star rating. At Newton Fallowell we take feedback very seriously & I immediately tried to find your details to understand the 1 star rating but I cannot find you as a client of Newton Fallowell, Sleaford - Would you please be kind enough to e-mail the office to provide some feedback - sleaford@newtonfallowell.co.uk - Kind regards, Matt Foston.