I've been renting with them for over 2 years now and what a big disappointment I must say. Since moving in I was told the missing tiles behind the toilet waste pipe would be repaired, and over 2 years later there is still a hole in the wall. On top of that I have been asking for 2 broken taps and broken shower to be fixed for over a year now, and still no joy. I have asked numerous times for the problems to be resolved but nothing is ever fixed. I have had enough of living in these conditions.
IF I COULD GIVE LESS THAN ONE STAR I WOULD. I have been renting with Newton Fallowell for nearly 2 years now. Staff are friendly however............ My home has now been entered on two occasions without prior authorisation from myself. A tradesman has been given access to my home, which only myself and young daughter live at, without my prior knowledge. The only way I have known someone has been in my property is that I received a gas safety certificate through the post. The first time this happened, a year ago, i was overwhelmed with apologies and reasons for the mistake. Low and behold it has happened again. I have lost all faith in this company. Legally this is TRESPASS