Apologies, but do not know what the review is about. https://www.allagents.co.uk/christopher-russell.co.uk/
Christopher Russell
33 The Oval, Sidcup, Kent, DA15 9ER, South East, UK, DA15
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4.5
890 reviews
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
Disgusting service. Nobody in the company follow up with the sale progress despite regular prompting from me. 2.5 months later; again on my prompt, they discovered that the Buyers had failed multiple mortgage applications. …
Reply from Christopher Russell: Dear Mrs Tan,
I am sorry that you feel the service was poor. Having reviewed your file notes they have been updated comprehensively. … More
Disgusting service. Nobody in the company follow up with the sale progress despite regular prompting from me. 2.5 months later; again on my prompt, they discovered that the Buyers had failed multiple mortgage applications. When another Buyer had been found, the same lack of follow up is prevalent. Thoroughly incompetent and simply a team of muppets. Be mindful that they have a continuous marketing clause in their agreement so you can be lock in for a very long time. Recommend them to your worst enemy. Otherwise, avoid with a barge pole.
Reply from Christopher Russell: Dear Mrs Tan,
I am sorry that you feel the service was poor. Having reviewed your file notes they have been updated comprehensively.
If you look on https://www.allagents.co.uk/christopher-russell.co.uk/
we have an average score of 4.9 from 495 reviews !!
I agree that it is very frustrating when your buyer solicitors offer the exchange of contracts to your solicitor for you to refuse and then have a change of circumstances. If you has exchanged contracts then you would have completed and then no doubt the review , which is extremely unfair may have been very different.
Reply from Christopher Russell: Apologies, but do not know what the review is about.
https://www.allagents.co.uk/christopher-russell.co.uk/
This is the worst agent I have ever met. Fool buyers and just want to make money.
Very bad agent. Never trust them. Fool the buyers and feel free to renege. I cannot believe there is such an agent in UK! The Worst I bet. The agent continued to encourage other sellers to increase their price despite agreeing to our offer. Accepting offers from others without informing us. malicious price wars without permission, disrupting the market. Our legal fees and personal information were maliciously exploited.
Terrible Experience!!!!!!!!!!!!! Would never ever use this company and i advise anyone to not even bother. …
Reply from Christopher Russell: Dear Mrs Baldry,
We have no one registered under the name Baldry.
If you could email me direct so I can look into this. … More
Not impressed
Only a rating, not a review, probable not genuine refer to the industries leading review sites
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Website: http://www.christopher-russell.co.uk
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