Christopher Russell

I am extremely disappointed with the service provided by Christopher Russell estate agents. The communication is absolutely terrible. Simon, who dealt with me, constantly gave excuses and failed to follow through on promises. I had to chase them four times just to arrange a viewing on a property! Even after finally viewing the property, there was no follow-up call or email to seek my interest. It's evident that they really don't care about selling a property or providing any kind of decent customer service. This whole experience has been a complete waste of my time as a buyer. Given their lack of professionalism and responsiveness, I would never trust them to sell my property. Avoid them if you value your time and want a stress-free experience.

Exceptionally poor quality service. The firm fails to deliver API calls and over reports API calls made, failing to engage with technical teams on request.

Receiving spam mail from removers and I'm not moving. Called twice and they don't return my calls. Tried to to do an online request to remove data and it doesn't work. Terrible company

sharing my address without permission

Fuming, I have received so much spam about home removals, that I would not use any of the companies who have approached me like this. Appalled that they have sourced my information and sell it to spammers. Is this a breach of GDPR regulations

Very poor company and to contact avoid

spam merchants - complete waste of time I wonder why any company would bother with unsolicited mailing especially for expensive products - just fills up my recycler

Initially thought the Sidcup branch were good agents, however their lack of attention to detail make their overall service very poor. They acted on behalf of our vendor's solicitors to remove items in our house before we moved in (very …

Michael Chapman during our tenancy lied, changed details and made the whole experience terrible. After moving out he swindled out of the deposit as much as he could, claiming maintenance is my responsibility to pay for. To be rid of him accepted the charges as I could no longer deal with the lies and strongarm tactics he used

Spam letters about moving house even sending a newspaper cutting about a company advertising removals. The company they advertised recently also received a lot of bad press in the media with some branding them “a scam”. If your going to send spam marketing at least advertise reputable companies!