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Christopher Russell

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

End user improvement suggestions: I see that in Switzerland, ever more real estate agents use Giraffe as the …

1.00 /5

Giraffe 360 – Misleading Sales Tactics, Poor Quality, and Costly Mistake I run a 100% by referral real estate business and invested in Giraffe 360 after an impressive sales pitch that promised a top-tier, all-in-one solution for …

1.00 /5

Company is absolute garbage. Wouldn’t recommend this trash to anyone.

1.00 /5

It appears that once you place an order the work is issued to an overseas agent, this makes communication very difficult using broken English, in addition there is a total lack of knowledge relating to search terms, English pronunciation of local areas and cities, despite complaints and many requests for contact by a UK based contact they simply do not engage.

Reply from agent

We're sorry to hear about your concerns and truly value your input. With our experience and deep local knowledge, our team worked diligently to secure top rankings for 3 of the 5 targeted keywords through strategic SEO efforts. We appreciated your LinkedIn post highlighting the SEO improvements: https://www.linkedin.com/posts/activity-7261800782297972737-4JMO Our team tried to reach you several times via email, but we haven’t heard back and are still waiting for your response. We’d be happy to discuss any concerns and remain committed to delivering a service that meets your expectations.

1.00 /5

Keep getting invitations to coffee mornings at a scamming old folks home, addressed to someone who doesn't exist so can't unsubscribe. One of these days I'm going to show up for the canapes and spoil their sales pitch

1.00 /5

Do not do business with these people. Two weeks after I signed up i was told to check the small print and discover that it's a fixed contract. You pay £120 (in my case) every week for six months, no flexibility, no cancellation clause. They started the campaign without go ahead on artwork and refused to filter by home value as stated in my contract. Aggravating account manager whose only interest is seeing the contract out. 4 months in, zero calls or emails from clients. I hate this company.

1.00 /5

Spam letters about removals. Data sourced from this company…

1.00 /5

I am extremely disappointed with the service provided by Christopher Russell estate agents. The communication is absolutely terrible. Simon, who dealt with me, constantly gave excuses and failed to follow through on promises. I had to chase them four times just to arrange a viewing on a property! Even after finally viewing the property, there was no follow-up call or email to seek my interest. It's evident that they really don't care about selling a property or providing any kind of decent customer service. This whole experience has been a complete waste of my time as a buyer. Given their lack of professionalism and responsiveness, I would never trust them to sell my property. Avoid them if you value your time and want a stress-free experience.

Reply from agent

This review is from a Restaraunt and not an individual. Would you be so kind to reply to me personally so I can look into the matter. Once I receive I will then be able to look into this as we are always looking to improve our business. My email address is r.gibbs@christopher-russell.co.uk

1.00 /5

Exceptionally poor quality service. The firm fails to deliver API calls and over reports API calls made, failing to engage with technical teams on request.

1.00 /5

Receiving spam mail from removers and I'm not moving. Called twice and they don't return my calls. Tried to to do an online request to remove data and it doesn't work. Terrible company

Contact details
Opening hours

Unknown

Address

33 The Oval, Sidcup, Kent, DA15 9ER, South East, UK, DA15

Our team

Russell Gibbs

Tenancy Deposit Scheme

No marketing information available

No awards information available

No marketing information available

No awards information available