John Shepherd particularly Nakesha have been most helpful in helping us find our first home to rent together, we have had regular updates and any questions or concerns answered with ease making the process so much easier and we can’t wait to move in!
John Shepherd - Shirley
6/8 Drury Lane, Shirley, B91 3BD, UK, B91
Featured
Claimed branch
4.4
1,582 reviews
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
Great experience with John Shepherd Lettings! Very efficient. Would highly recommended Gemma & the team!
Reply from John Shepherd - Shirley: Thank you for your wonderful feedback Eloise. We are thrilled to hear you had a great experience with our professional and helpful team. We strive to provide reliable guidance and tailored support, and it’s fantastic to know Gemma made a positive impact. We appreciate your recommendation and look forward to assisting you again in the future.
Reply from John Shepherd - Shirley: Thank you for sharing your 5* review with us!
Very professional and efficient service. Senka and team are great to deal with. I have already briefed the team on our next rental 😀 …
Reply from John Shepherd - Shirley: Thank you for your review Julie, we are delighted to hear that you found our service professional and efficient and we look forward to supporting you again in the future.
My wife and myself have been renting through John Shepherd for a number of years now and their staff have always been very accommodating and helpful, especially Tina Margetts. We can't praise her enough. She has been fantastic in all our interactions over the years
Reply from John Shepherd - Shirley: Thank you John for your kind words. We are thrilled to hear that you and your wife have found Tina and our team to be so helpful and professional over the years. We appreciate your trust and look forward to continuing to assist you both.
Excellent service from Tina Margetts & John Shepherd! I've been really impressed with the service I've received from Tina, my property relationship manager at John Shepherd. She's been responsive and professional throughout, and always goes above and beyond. It's made a real difference to my experience as a tenant, and I'd happily recommend John Shepherd based on the support she's provided. Thanks, Tina!
Reply from John Shepherd - Shirley: Thank you for sharing your experience Edwin. We are thrilled to hear that Tina has provided you with such professional and helpful support. We appreciate your recommendation and look forward to continue to work with you.
What a lovely friendly, trustworthy, and competent company. They sold my Mother's house for me. I was kept up to date, and informed of any changes straight away. I will recommend John Shepherd to family and friends. Special thank-you to Madeline Clarke, who helped me and explained everything to me.
Reply from John Shepherd - Shirley: Thank you for your kind words Adam. We are delighted to hear that you found Madi and our team friendly, trustworthy and professional. It's wonderful to know that Madi provided you with helpful and reliable guidance throughout the process. We truly appreciate your recommendation and look forward to assisting your family and friends in the future.
Thank you Laura for helping with the process of moving us in and keeping us up to date
Reply from John Shepherd - Shirley: Thank you Jay for taking the time to share your review and your kind words. We are delighted that Laura provided helpful support during your move and kept you informed. Our team strives to offer reliable guidance and maintain open communication. If you need anything else, please don't hesitate to reach out. Wishing you all the best in your new home.
I cannot thank Laura Aswani enough for the incredible support she provided during what was a very difficult and stressful time in my life. Finding the right apartment can be overwhelming, especially when you're under pressure, but Laura made the entire process feel much easier and more manageable. From the very beginning, Laura demonstrated professionalism, dedication, and genuine care. She listened to my situation, understood my needs, and worked tirelessly to help me secure a suitable apartment in an impressively short amount of time. Her efficiency and commitment exceeded all of my expectations. What truly sets Laura apart is her kindness and authenticity. She is a genuinely caring person who goes above and beyond for her clients. Throughout the process, she was supportive, reassuring, and always willing to help, making me feel valued rather than just another customer. It is rare to come across someone who combines such professionalism with such a warm and compassionate approach. Laura's positive attitude and willingness to help made a significant difference during a challenging period, and I am incredibly grateful for everything she did. I would wholeheartedly recommend Laura Aswani to anyone looking for assistance with finding a home. If you're searching for someone who is knowledgeable, trustworthy, responsive, and genuinely invested in helping people, Laura is the person to contact. Thank you, Laura, for your outstanding service and for making a stressful experience so much easier. Your help and kindness will never be forgotten. Sarjit
Reply from John Shepherd - Shirley: Thank you, Sarjit, for your incredibly kind and thoughtful feedback. We are delighted to hear about your experience with Laura Aswani and the positive impact she had during what we understand was a particularly challenging time.
Laura is passionate about providing a supportive, professional, and personalised service, and it is wonderful to hear that her dedication, responsiveness, and genuine care helped make your move less stressful. Going above and beyond for our customers is something we strive for, and your comments perfectly reflect the commitment Laura brings to her role every day.
Thank you for placing your trust in us and for taking the time to share your experience. We will be sure to pass your lovely comments on to Laura, who will be absolutely delighted to receive such recognition. Thank you again and we wish you every happiness in your new home.
Absolutely brilliant experience with John Shepherd Estate & Letting Agents in Solihull & Shirley. Gemma was outstanding — she personally guided us through every stage of the paperwork so nothing was left unclear. When we had a couple of last-minute questions about the tenancy agreement, she responded the same day and sorted everything quickly. Her proactive help and clear communication made the whole process far smoother than we expected. Highly recommend Gemma and the team! ⭐⭐⭐⭐⭐
Reply from John Shepherd - Shirley: Thank you for sharing your wonderful experience with us. We are delighted that Gemma provided you with reliable guidance and clear communication throughout the process. Our team strives to offer professional and helpful support, and it's great to hear that we met your expectations. We truly appreciate your recommendation and look forward to assisting you again in the future.
About John Shepherd - Shirley
At John Shepherd, we provide top-quality expertise to landlords and sellers looking to sell or let their property in the West Midlands. With 30 years of property experience, we understand what you want from an estate agent, and our advice to you will be as unique as your property. If you’re searching for estate agents in the Shirley area, then look no further than John Shepherd. We’re on hand to match your property to the best prospective buyers and tenants, and our team in the West Midlands will work hard to showcase your home or investment property. John Shepherd is an award-winning estate agent covering the West Midlands, Warwickshire, Worcestershire and Staffordshire and you can benefit from our extensive knowledge of the Shirley area with our locally-based team by getting in contact with us today.
Website: https://www.johnshepherd.com/
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