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John Shepherd - Shirley

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Clearly ly too busy to respond to enquiries... Been trying to get a response for over a week

1.00 /5

Clearly ly too busy to respond to enquiries... Been trying to get a response for over a week

1.00 /5

I took 1 hour off work to view a property I phoned to say I couldn't find the property I was 5 mins late down to this and the estate agent had left completely wasted my time this is not good for bissness feel very let down by John shepherd estate agents

1.00 /5
12.04.2022
Avoid at all costs

Disgusting service. Avoid at all costs. They think you are beneath them. Very discriminatory and don’t return calls. They have the same excuse for about 4 properties. Shocking!!

1.00 /5
13.01.2021
Awful communications and ways of doing business

Awful awful lettings. They accepted my application for a rental, then didn't return my calls about it. Turns out they had been waiting for a better candidate to come along. Very very immoral. Really bad about communicating. It's not nice to mess about with people's livelihoods and place of residence and further make them feel like a bad person. Now I have to search for a new home.

1.00 /5

Poor, poor attitude. Young lady was not interested in servicing my enquiry. Seemed more interested in getting me off the telephone to do ‘more important’ things!?! Shocking attitude......as though discussing my needs was way beneath her. I would name the young lady but she knows who she is. My experience only reinforces the opinion of the other two people who have left reviews for this office. The management would do well to address the attitude of certain staff members.

Reply from agent

We are sorry to hear you’re disappointed in the service you received. It would be greatly appreciated if you could email collection@johnshepherd.com with more information on the matter so we can investigate thoroughly. Best wishes, John Shepherd.

1.00 /5

Email via right move, message left on answerphone and message left with person who eventually picked up the phone. Are these people really interested in selling your house? I’m trying to view and no one calls back let alone arranges a viewing! Maybe selling subliminally - definitely not using traditional methods of sales or customer service.

Reply from agent

We apologise for any inconvenience caused. Unfortunately we have been unable to locate your details through your Rightmove enquiry. Can you please email collection@johnshepherd.com with more information to enable us to look into this for you. Best wishes John Shepherd.

1.00 /5

This estate agents is full of lazy liars who couldn't care less about the state of your property as long as it's earning them money. If you value your property and don't want to be plagued with endless, stressful and fruitless communication with them to try to rectify problem tenants and damage to your property, avoid them at all costs.

Contact details
Sales Phone:

0121 703 1850

Lettings Phone:

0121 703 1850

Lettings Email:

shirley@johnshepherd.com

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 16:00
Address

6/8 Drury Lane, Shirley, B91 3BD, UK, B91

At John Shepherd, we provide top-quality expertise to landlords and sellers looking to sell or let their property in the West Midlands. With 30 years of property experience, we understand what you want from an estate agent, and our advice to you will be as unique as your property. If you’re searching for estate agents in the Shirley area, then look no further than John Shepherd. We’re on hand to match your property to the best prospective buyers and tenants, and our team in the West Midlands will work hard to showcase your home or investment property. John Shepherd is an award-winning estate agent covering the West Midlands, Warwickshire, Worcestershire and Staffordshire and you can benefit from our extensive knowledge of the Shirley area with our locally-based team by getting in contact with us today.

Our team

No team information available

onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available