John Shepherd made the whole process of leasing my new flat smooth and straightforward, with professional, friendly communication throughout and quick responses to any questions or concerns, and the team kept me updated at every stage, explained the paperwork clearly and ensured everything was arranged in good time for my move‑in date, so I would happily recommend them to anyone looking to rent a new property.

Refreshingly responsive, efficient, friendly and professional service. Caitlin was a joy to deal with.

Very smooth easy and timely to deal with. Caitlin very efficient

Thanks for the support. Clean and clear process.

Hi Maisy...great and most helpful feedback on all questions regarding the property that you manage. Many thanks and hope all is well! Nicholas

I had excellent service in selling my aunts cottage. Gary and Tash were particularly helpful in getting it all set up then the numerous viewings were carried out faultlessly. Overall they were brilliant.

Fantastic service offered by our letting agent Caitlin who was responsive and gave us all key information as and when requested, thank you Caitlin!

The whole team involved in buying and also renting out my property have been excellent, they were always great in communication and actioning requests and moving the process along. Thank you to Joseph, Natasha, Caitlin, Senka and the back-room staff.

Since Maisy Smith joined the team at John Shepherd, she has turned what used to be a mediocre service into an extremely efficient one. She is responsive, friendly and professional and extremely easy to communicate with. She is a credit to JS. Well done Maisy for all the help and good advice. Best wishes Diane.

Joseph and the team at JS Solihull have been a pleasure to deal with so far on our house purchase. No pressure tactics just upfront and honest service.