Great service from the team. Alec Worrall in particular was a professional and calming influence. Even when I decided to update our mortgage rate, and completion was in jeopardy, he did really well to keep all parties calm. I am not giving 5 stars due to the first agent we had (won't give their name) going on paternity leave, but never disclosing this to myself prior. I understand the need to go on paternity leave, and wouldn't have minded at all if I knew near the begining of the journey that they would be going on leave. However, to call up the estate agent and suddenly hear by surprise our lead agent had gone on leave was a bit of a shock. I think greater transparency would be better

Great high Street property agents. Very professional and know the area and market very well. Paul at Ruislip Manor branch is one of the best agents I have worked on so far.

Thanks Harry Tibbey and Mandeep for your support- in finding a nice abode!!

Good estate agents. Couldn’t find what we wanted but friendly staff

We have been letting our property through Lawrence Rand for several years and we have been happy with the service they provide. In particular, Harry Tibbey and Matt Huband have been very helpful managing the necessary works during the transition period and the preparations for the arrival of the new tenants.

We were tenant for two and a half years and our property manager was LR. At first we could not get good service. Although our land lady was the decision maker, property managers service was not good as well. But the team has changed, and we had Matthew Huband and Harry Tibbey. They were very professional and helpful. Their approach was kindly and friendly. Even tough our land lady doesn't want to pay money, Matthew and Harry tried to solve our problems. They communicated us very quickly, provide us our needs. Thank you guys for everything.