Sheetal has been hugely helpful and friendly whilst managing our property for us. She’s very approachable and down to earth too.
Reply from Thomas Morris - Royston: Thank you Isabel, appreciate you taking the time to leave us a review
Thomas Morris - Royston
6 Melbourn St, Royston , Hertfordshire, SG8 7BZ, South East, UK, SG8
4.6
1,070 reviews
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
Gemma Duxbury was fantastic. Went the extra mile to help make our move possible.
Reply from Thomas Morris - Royston: Hi Alison,
Thank you so much for your lovely review! We’re delighted to hear that Gemma provided such fantastic support and went the extra mile to help make your move possible.
Gemma will be so pleased to receive your kind feedback. We know how important a smooth and supported moving experience is, and it’s wonderful to hear she made a positive difference throughout the process.
Thank you again for choosing Preston Baker, and we wish you all the very best in your new home.
Best regards,
The Preston Baker Team
Our house move took over a year, thanks to 2 sets of committed buyers withdrawing for personal reasons. We chose Preston Baker at Oakwood, Leeds because of the single point of contact Gemma Duxbury, who formed a WhatsApp group with us. She was warm, supportive and approachable throughout especially when having to deliver 'bad news', which she always did via a phone call. We had little contact therefore with the office, but Gemma was always responsive when needed. Each of the three times that our house went on market, Gemma and the office had plenty of viewers lined up and we sold quite quickly on each occasion. There were a couple of times during the process when we felt that little progress was being made and we had to be proactive ourselves, forming a relationship with our vendors and our buyers. However, the fact that we are finally in our last 'forever home' is largely due to Gemma holding our hands on our tortuous journey. We would recommend Preston Baker and, particularly, Gemma.
Reply from Thomas Morris - Royston: Thank you for taking the time to share a review of your experience.
We truly appreciate your patience and resilience throughout what sounds like a fairly long and challenging journey. Moving home can be complex at the best of times, and we’re grateful you chose Preston Baker to support you through it.
It’s wonderful to hear how much of a positive impact Gemma had during the process. Providing a single point of contact and consistent, clear communication—especially during more difficult moments—is something we know makes a real difference, and your kind words about her warmth, honesty, and responsiveness will mean a great deal to her.
We also appreciate your honest feedback regarding moments where progress felt slower, and we will certainly take this on board as we continually look to improve our service.
We’re delighted that you are now settled in your forever home, and that Gemma was able to support you every step of the way to reach that point. Thank you again for your recommendation—it really means a lot to us.
Warm regards,
The Preston Baker Team
Delighted to have finally exchanged yesterday – hoping to complete next week! Having dealt with other local estate agents, I can honestly say Preston Baker were in a different league. From day one, Gemma Duxbury showed us around the …
Reply from Thomas Morris - Royston: Thank you for your fantastic review, Usmaan. Congratulations on reaching exchange – that’s a big milestone. … More
I really seamless experience with M&M. No sales process can always be straightforward, but despite this, the team continued to keep us up-to-date with any news. I would recommend selling your house through M&M!
Reply from Thomas Morris - Royston: Hello Kellie, thank you for your review, we really appreciate your feedback! M&M LB.
The staff at TM in Royston were always professional and thorough. Many thanks.
Reply from Thomas Morris - Royston: John, we really appreciate you taking the time to leave us review. Best wishes moving forward
Staff very helpful and informative throughout application and let
Reply from Thomas Morris - Royston: Many thanks for taking the trouble to leave us a review David, the Lettings team are very grateful!
Did not take out funding for a vehicle due to the timeframe but I may use them in the future for other funding options.
Reply from Thomas Morris - Royston: Thanks Pooley, looking forward to helping you next time you need funding. Team Swoop.
About Thomas Morris - Royston
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Website: http://www.thomasmorris.co.uk
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