Thank you for taking the time to share a review of your experience. We truly appreciate your patience and resilience throughout what sounds like a fairly long and challenging journey. Moving home can be complex at the best of times, and we’re grateful you chose Preston Baker to support you through it. It’s wonderful to hear how much of a positive impact Gemma had during the process. Providing a single point of contact and consistent, clear communication—especially during more difficult moments—is something we know makes a real difference, and your kind words about her warmth, honesty, and responsiveness will mean a great deal to her. We also appreciate your honest feedback regarding moments where progress felt slower, and we will certainly take this on board as we continually look to improve our service. We’re delighted that you are now settled in your forever home, and that Gemma was able to support you every step of the way to reach that point. Thank you again for your recommendation—it really means a lot to us. Warm regards, The Preston Baker Team