Thomas Morris - Royston

After a disappointment of a sale falling through, we found another sheltered housing flat for my father through Oulsnam. Samantha was very efficient and showed compassion throughout. We have both sold and bought through Oulsnam over the years. They have always shown a high standard of customer care and we wouldn’t hesitate to use them time and time again.

A real cut above other estates agents in both regards as being a seller and a buyer. Their customer server is excellent and communication with customers is obviously very important to Oulsnam (unlike several other estate agents); found they were very efficient, kept you informed about every process and every viewing via text and email reminders. As a seller I really felt they were there for you, pushing things forward, chasing up solicitors etc. to keep things moving. As such the sale of our property was smooth and as stress free as these things can be. The staff are fantastic (in particular Rachel and Becky who I had most contact with) both professional and polite – nothing was too much trouble for them. I’d definitely recommend Oulsnam whether you’re buying or selling.

Sale of our property when really smoothly and the staff were very helpful.

We chose Oulsnam Bournville for their knowledge of the area, enthusiastic staff and market share. We were pleased with the number of viewings especially since our property would only appeal to a particular buyer. Once sold there were some issues with surveys etc that were dealt with efficiently and delays caused elsewhere in the chain that were chased regularly. The team covered for each other during holidays so we always felt well looked after.

We recently sold and purchased through Oulsnam in Bournville, and found them to offer a fantastic personable yet professional service right from initial consultation, through viewings of prospective purchases and then onto completion. Communication was consistently regular and helpful throughout, and they were great at keeping the wheels moving during what ended up being a long completion process. Thanks to all at the Bournville office - we would certainly recommend to anyone else looking to either sell or buy.

Robert Oulsnam Bournville were efficent and approachable on all occasions. They offered professional advice and support on a regular basis. All staff members were friendly and positive which made the whole selling process a lot easier. Highly recommended!!

We had a long drawn out sale due to circumstances beyond anyone’s control. All during the process the Staff at Bournville we’re always efficient, upbeat and supportive. I have moved many times over the years and my last two moves were with this Oulsnam branch. I feel qualified to say the standard of service they gave was exceptional.

If you are thinking of selling your house I thoroughly recommend you visit these guys. They work closely with you to create the best strategy to market your house and you very quickly become aware that you are in safe hands.

Rachel and the Bournville Oulsnam team have been amazing, I highly recommend them.

A very professional service. Attentive to our needs. Pleasant staff. Viewing at all times of the day with a member of staff if needed. We have used Oulnam's before and would have no hesitation in recommending them and using them in the future if needed