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Miles and Barr

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Miles and Barr

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

1.00 /5

I tried over and over again calls email raised a ticket type thing to get a call to arrange a viewing and I get nothing back it says they aim to call back within half hr of leaving a message the property ends up going and I never hear …

review by Sian Airs

Reply from agent

Thank you for your feedback, and I'm really sorry to hear about your experience. It’s completely understandable how frustrating and stressful this must have been—especially when you're trying to secure a property and not getting any … More

1.00 /5

You should improve your customer service. If you are short-staffed, consider hiring more employees. Currently, no one seems to be answering calls, which affects customer trust in your company. …

review by Naf Isa

1.00 /5

review by Alex B

Reply from agent

Thank you for your feedback. We’re sorry your experience didn’t meet expectations. While some time has passed, we’re always looking to improve. If you’d like to discuss this, please reach out.

1.00 /5

Avoid at all costs. I had a terrible time moving with them despite being a very reliable tenant at a previous property for 10 years. They hide things from you i.e failing to mention that the very property I was after and paid a deposit on was already up for auction, and didn't find out this until I received the keys and signed everything. When challenging them over it they claimed they had no idea of this until an hour afterwards which is complete rubbish. Not to mention making false promises regarding an early exit insensitive fee to vacate previous property early which was never honoured. They used to be a brilliant company a few years ago. But they've really gone down hill ever since.

review by Marc Coyne

1.00 /5

I unfortunately had an extremely bad experience with m&b. Exaggerated and elaborated the truth. Very disorganised and passed me from person to person. Will never use them again!

review by G

Reply from agent

Good afternoon We are saddened to read your feedback. We would love the opportunity to understand more about your experience to put this right as we are unable to identify you, please feel free to contact me directly on jamesperks@milesandbarr.co.uk. or 01843 570500 Kind regards, James – Sales Director

1.00 /5

LEAVING AN 8 MONTH GIRL HOMELESS, GOT THE MONEY WANT A GAURANTOR, ABSOLUTELY IMPOSSIBLE, DISGUSTING BEHAVIOR, SOMETING NEEDS TO CHANGE!

review by TRUTH

1.00 /5

Received worst service after left the rented property

review by mayuresh S

1.00 /5

review by The Britic

Reply from agent

Hello, Unfortunately we are unable to identify you on any of our records to understand why you would leave us a 1* review. If you would like to raise a concern please feel free to email me at JamesPerks@Milesandbarr.co.uk, providing further information so that I can confirm you have dealt with our business. I do note that you have left similar reviews with a number of other local Estate Agents, who also are unable to identify you?

1.00 /5

30.01.2024

Avoid at all costs

The worst thing they did was allowed a workman into my flat while I was away without telling me. He then stole some of my stuff. They are refusing to co-operate with helping me get my stuff back and have just sent an email saying sorry. Thats on top of them being extremely unhelpful through the tenancy when it came to issues with the gas metre. Terrible communication. Now they are trying to keep part of my deposit despite breaking the law by allowing someone in.

review by CjL-24 30.01.2024