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House Network

Estate Agent - please upgrade your subscription to display your Google & Facebook reviews here. Contact: sales@viewagents.com
A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
20.07.2015
Good value, great service

Reasonably priced, efficient and worked well for us as we could sell out home by showing people round. Good online capability with changes made very quickly.

Reply from agent

Hi Laura, Thanks for taking the time to write this review. I am glad you liked the systems which we have worked on over the past 13 years, we have created them from the ground up by listening to client feedback. All the best, Ashley Elley Head of Communications

5.00 /5
15.07.2015
Two houses sold, third to go

As an introduction, the house in question was my mother in law’s and many of her extended family were involved in the process of moving her to sheltered accommodation, so the following comments are a composite. My wife and I recommended using House Network after selling our family home through them around 4 years ago. We have a strong dislike for the frequently arrogant and aggressive approach of conventional high street estate agents, who do not earn their inflated fees with over-optimistic valuations and failure to deliver on promises. Our experience is that House Network does deliver. Particular points are: - The quality presentation of the house details of the property details, especially the photographs, which are not taken by some trainee with a cheap camera that they do not know how to use. - The package approach, so you know what you are going to get, coupled with the benefits of an up front payment. - The efficient, courteous arrangements for viewings and persistence in getting feedback from viewers. - The prompt response to concerns, such as when a second viewer decided that it was acceptable to turn up unannounced with six adults. - The supportive approach of the House Network recommended solicitor. Finally, the strongest recommendation is that my brother and sister in law are currently marketing their own property through House Network. We will continue to suggest in the future that friends and family consider using House Network.

Reply from agent

Hi Mark, Thanks for writing us such a great review! I don't know how to comment on hopefully soon to be three house sales through us. All I can say is that we appreciate your business and hope that you and your family continue to choose us going forwards. All the best, Ashley Elley Head of Communications

5.00 /5
13.07.2015
Both bought and sold with HouseNetwork for latest house move - amazing service!

Housenetwork offer a friendly and proactive service from start to finish. The photographer who listed my property did a brilliant job and my house was online quickly and efficiently. Sian Maydon my Personal Negotiator offered great customer service as did the rest of the team, you can clearly feel that Housenetwork has made great efforts in terms of customer care. I would have no hesitation in recommending Housenetwork and will use them again at some point in the future. I saved £5400 (based on 1.5% agent commission)

Reply from agent

Hi Harriet, Many thanks for taking the time to write this great review. Customer service is something we see as invaluable in a house sale. In 2015 we won the ESTA for customer service, in 2016 we have made the shortlist pending the results in April, heres hoping! All the best, Ashley Elley Head of Communications

5.00 /5
10.07.2015
Great, fantastic and amazing. Use these guys!

A better service than any high street agent I have used before for at least a sixth of the cost! If you want service, speed, efficiency and above all, enough of a saving to cover your onward stamp duty, use House Network.

Reply from agent

Hi Jon, Thanks for giving us 5 out of 5! I am even more glad you found a decent use for the significant saving you made through us. Hopefully you choose to use our services again at some point in the future. All the best, Ashley Elley Head of Communications

5.00 /5
07.07.2015
Selling my house was easy

House network have been fantastic! Easy to deal with, always someone available to help. Sian Maydon has been especially helpful making our move go as smoothly as possible. The price we paid was extremely reasonable. I have no complaints whatsoever, thank you so much for all your help.

Reply from agent

Hi Heather, Thanks for writing us such a great review! I am really glad your Premier Negotiator Sian met and exceeded your expectations. I will ensure she is made aware of your kind comments. All the best, Ashley Elley Head of Communications

5.00 /5
06.07.2015
High street estage agents are surely dead

My Housenetwork experience was excellent! I am an experienced seller having sold three properties through local agent in the past, and after what Housenetwork have done for me I will never go back the local firms again. My negotiator Sian Maydon was everything an estate agent needed to be, she was quick and attentive, her communication was excellent and she put her local counterparts to shame. The viewings were arranged promptly and feedback was always chased AND relayed back to me, something which was sidelined by the local firms. I was made to feel as though my property was the only property Sian was looking after, and I know full well that this was not the case. I cannot recommend housenetwork highly enough and if I do come to sell again I know who I will be using. Thank you Housenetwork.

Reply from agent

Hi Ben, Thanks for the great review! A very provocative title, but one which cannot be ignored. We aim to give our clients such an experience that the High Street is no longer part of the thought process. House Network was set up 13 years ago now with the sole aim of providing great customer service for a truly fair price and by the tone of this review I would like to hope that we are achieving just that. All the best, Ashley Elley Head of Communications

5.00 /5
06.07.2015
Excellant value & service

The thing I liked most about Housenetwork was the ease of communication, I could always speak to someone at any stage of my sale process. My Neogitator Sian Smith always kept me updated and was proactive throughout my sale. In particular Housenetwork excelled in terms of getting my property online, the agent visited me at 12pm midday and by 10pm that evening I was on Rightmove. I sold my house after 2 weeks of being online and for a third of the price of a local agency, I would not hesitate to use their services again.

Reply from agent

Hi Kate, Many thanks for taking the time to write this review. We time to have all of our properties online and available within 48 hours of the agent visit (if not sooner), past this point you are passed into the qualified and experienced hands of your own Premier Negotiator who will walk through the rest of the process with you. I am glad you had such a great experience with us! All the best, Ashley Elley Head of Communications

5.00 /5
06.07.2015
Fantastic service

My Housenetwork experience was very positive, they promptly arranged all of my viewings and have very experienced staff when it comes to offers and negotiation. I also liked the system integration and that we received weekly statistic reports from rightmove to tell us how we were performing. I would certainly use their services again if I come to sell again in the future. Wendy Mellor saved £2288 (based on 1.5% agent commission) PS: this is not a system generated email - and I did type this!

Reply from agent

Hi Wendy, Many thanks for taking the time to write this review. All of our Premier Negotiators come from different backgrounds in the property world, they also benefit from being trained to NAEA standard which gives them a great knowledgable base to draw from in negotiation. I am glad you had such a great experience and saved such an amount! All the best, Ashley Elley Head of Communications

5.00 /5
03.07.2015
Excellent value and surprisingly good service

We were pleasantly impressed with Housenetwork, their proactive approach and knowledge was second to none. We found them to be much better than their online counterparts as they really gave us the personal touch with a fully dedicated Negotiator. The photos were also great and much better than any of the local competition in the area, we feel this to be a very important point as ultimately any buyer will make their initial enquiry to view of the back of these. All in all a much better service then we ever could have expected and we would certainly recommend them to friends and family.

Reply from agent

Hi Nick, Many thanks for taking the time to write this review. Being the original pioneer in this field means that we have tested systems which are proven to work. The last 13 years have been insightful and we have been able to hone a package which both promotes customer service and fair value. We hope to do business with you at some point again in the future. All the best, Ashley Elley Head of Communications

5.00 /5
02.07.2015
Fantastic

Fantastic valuation and marketing service which delivered the most professional and highest quality marketing product beating our local agents hands down. Overall an excellent service which saved us thousands of pounds

Reply from agent

Hi Daryn, Many thanks for taking the time to write this review. Being an online company we value using the very best technology available to us to showcase our vendors properties. I am glad you were happy with everything about your listing. All the best, Ashley Elley Head of Communications

Contact details

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Opening hours

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Address

Estate Offices, Radley Green Road, Radley Green, Essex, CM4 0LU, UK, CM4

About

Website:

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A Fair Way to Sell Your Home- we are the original nationwide fixed fee estate agent, charging lower fees than traditional agencies, we pride ourselves on customer service and communication. <br><br> Our business model is based around having local property experts who offer free, no obligation valuations. High street shops do not drive buying enquiries anymore, as sites such as Rightmove & Zoopla have changed the buying market. <br><br> With fees starting from just £775, why not book a visit with our local expert who can help you with a home valuation and explain our service to you...

Our team

Mark Readings

Lois Gocking

Sian Maydon

Sian Smith

Richard Robinson

Aimee Elward

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No memberships information available

No marketing information available

No awards information available