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House Network

Estate Agent - please upgrade your subscription to display your Google & Facebook reviews here. Contact: sales@viewagents.com
A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
06.08.2015
Excellent Professional Service

We sold our property subject to contract in just under 2 weeks thanks to House Network. Our agent took fantastic photographs and strongly marketed our property. We were walked through the end to end process and communication was fantastic - both via the online portal and over the phone. When it came to the final sale our personal negotiator helped secure the price we wanted and kept us informed of progress and next steps. I wouldn't hesitate to recommended House Network in the future and would certainly use them again, thank you for all your help!

Reply from agent

Hi Craig, Thanks for writing this review. Some say don't judge a book by its cover, but in Estate Agency it's the complete opposite! At House Network we use state of the art equipment to present our vendors homes in the best possible way. I am glad you were so happy with what we created, it sounds as if your buyer was too. All the best, Ashley Elley Head of Communications

5.00 /5
05.08.2015
Professional, courteous, respectful ,understanding and great value for money.

From the first tentative enquiry to the completion of the sale, we were delighted at the quality of interaction and the sheer professionalism of every member of staff. They appreciated the level of stress created by the house sale and worked hard to ensure that we could entrust them with the process.. A first class business.

Reply from agent

Hi Michael, Thank you for taking the time to give us this 5 star review! Communication is key for any online company, and we have tried to counter the old criticism of 'I can't get hold of my agent' by providing several different ways to get through to your Premier Negotiator. We hope to work with you again at some point Michael. All the best, Ashley Elley Head of Communications

5.00 /5
04.08.2015
House network Service

Great way to sell your house, constant feedback unlike local estate agents who are hostile when you say you are using House network, don't know why anyone would use a local estate agent and who goes into a shop these days anyway. All the scare stories that I encountered from local agents are simply not true because they know they cant compete on service or price

Reply from agent

Hi Tony, Many thanks for taking the time to write this great review. Many local agencies are concerned about the threat we pose, and instead of talking up their own stats etc, they choose to negatively talk down the competition (counter productive if you ask us!). Needless to say we are confident in the product we offer and the very fair price of £699 that we offer it at. All the best, Ashley Elley Head of Communications

5.00 /5
04.08.2015
Enjoy excellent staff communications and save lots of money

I would strongly recommend Housenetwork Estate Agency to anyone wanting to sell their home who is in a position to conduct viewings by themselves. Every other essential estate agency function is carried out to perfection by friendly, efficient staff for a fraction of the cost of high street agencies. We found a buyer in two weeks.

Reply from agent

Hi Mary, Thanks for taking the time to write this review. I am so glad to hear of your customer friendly and efficient service which you had through us! I do hope you consider using us again in the future. All the best, Ashley Elley Head of Communications

5.00 /5
03.08.2015
Why use anyone else?

This is the second time I have used Housenetwork to sell my property & can't find any negatives with the service, responses to queries etc. High Street agents knock them regarding getting feedback from viewers but my experience is that if people don't want to be contacted for feedback it makes no difference whether the agent is online only or not! High Street agents try to push you into using their contacts for solicitors, surveyors & mortgages (obviously they get kickbacks so want you to use these) but I have found this to be more expensive than sorting out my own. Housenetwork can offer some help such as online contact forms for quotes from providers but it is entirely up to you if you use them. If I move again, in the future, I will definitely look at using Housenetwork again.

Reply from agent

Hi Diane, Thanks for taking the time to write such a positive review! We do not employ the strong selling and pushy tactics of our High Street counterparts, we like to move our focus upon improving customer service and letting our stats speak for themselves. To date we have sold well in excess of 10,000 homes and still retain a healthy 99% recommendation rate, All the best, Ashley Elley Head of Communications

5.00 /5
29.07.2015
Buying and selling - a great service

We have appreciated Abigail's help and support in guiding us through the process. She has given us excellent advice and guidance as have her colleagues who we have been in contact with from time to time. We have always found everyone to be professional, friendly, courteous and very knowledgeable and the help and support we have received in all aspects of the buying and selling process has been invaluable. Thanks you! Linda P

Reply from agent

Hi Linda, Thanks for taking the time to write this review. Our team are award winning in customer service and I am proud to hear of them delivering the service levels we attain for! All the best, Ashley Elley Head of Communications

5.00 /5
24.07.2015
Sales completion on house.

I was impressed with the efficiency of the service and having a dedicated manager throughout the process. If they could not deal with any queries, it was dealt with by another member of the team by the close of day. I felt I had total support from my account manager, who was always friendly and informal. The stress was taken out of the process. All correspondence was transparent to see on the website, something that is not available from high street agents. I would definitely use the company again.

Reply from agent

Hi Anne, Many thanks for taking the time to write this review. Transparency is at the heart of everything we do here at House Network. We are aware from accumulative experience that the local agency process likes to keep things away from the vendor, and over the years they have built up a tendency to elaborate. At House Network we seek to eliminate this by making all our systems and communication entirely transparent from the outset, enabling our vendors to have control over their listings. All the best, Ashley Elley Head of Communications

5.00 /5
23.07.2015
Excellent Again

This is the second time I have used Housenetwork. The staff are so responsive and been fantastic in a fragile chain. They organised all our viewings and worked with us to make sure that the sale went through OK. They are excellent value for money and very professional

Reply from agent

Hi Lucy, Many thanks for taking the time to write this review. We have a whole team dedicated to looking after the sale process on our properties, alongside your own Premier Negotiator. We have done this specifically to avoid some of the common pitfalls that you can come across in the sale process. All the best, Ashley Elley Head of Communications

5.00 /5
20.07.2015
Can't do better than HouseNetwork as your estate agent

I believe the age of the high street estate agency is dead. And thats saying something coming from an ex-estate agent. HouseNetwork have been fantastic, Kristina in particular, charming, kind and helpful but actually everyone who I spoke to have been super. Thank you. We had a neighbour trying to scupper our sale which held everything up yet HouseNetwork continued to liaise with me the seller, our lovely buyers and both sets of solicitors to see the sale through to the end. I've rated them 5stars on every category because although with an on-line agent such as HouseNetwork they don't have the local knowledge, I the vendor doing the viewings has better local knowledge than anyone else!! Value for money wise I saved myself over ten thousand pounds compared to the 1.5% the local agent would have charged me.

Reply from agent

Hi Hannah, Many thanks for your kind review. This review is even more poignant by the fact that you used to be a local agent. Thank you for taking the time to do this and we hope to do business with you again at some point in the future. All the best, Ashley Elley Head of Communications

5.00 /5
20.07.2015
I'm absolutely delighted with House Network

I cannot speak highly enough about House Network. From my first contact right through to the exchange on my sale I have been really impressed with everyone I have spoken to. The valuation was spot on, photographs excellent, description and floor plan perfect. The property was advertised almost immediately and resulted in a sale within 2 weeks. Special mention must go to Kristina, our personal negotiator, who has been outstanding. Her mix of efficiency, diplomacy and great negotiating skills have been exceptional and has resulted in our property selling above asking price. Kristina has always been available at the end of the telephone, she has constantly kept us up to date with progress and has seen our transaction through from beginning to successful conclusion. What more could you ask? And this has all been achieved for a fraction of the fees charged by High Street agents. Would I use Housenetwork again? Absolutely. If you are happy to do your own viewings, why wouldn't you? Would I recommend them to others? Without a doubt. In fact I already have. Roy Pryor saved £5869 (based on 1.5% agent commission)

Reply from agent

Hi Roy, Thanks for writing such a glowing review of our services. When we recruit our staff we specifically look for qualities they can bring to us, Kristina came from a sound property related background and uses her excellent verbal skills to achieve the best possible prices for our clients. As a team effort our negotiators currently achieve 99% of all asking prices, and this has been a constant for some time. All the best, Ashley Elley Head of Communications

Contact details

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Opening hours

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Address

Estate Offices, Radley Green Road, Radley Green, Essex, CM4 0LU, UK, CM4

About

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A Fair Way to Sell Your Home- we are the original nationwide fixed fee estate agent, charging lower fees than traditional agencies, we pride ourselves on customer service and communication. <br><br> Our business model is based around having local property experts who offer free, no obligation valuations. High street shops do not drive buying enquiries anymore, as sites such as Rightmove & Zoopla have changed the buying market. <br><br> With fees starting from just £775, why not book a visit with our local expert who can help you with a home valuation and explain our service to you...

Our team

Mark Readings

Lois Gocking

Sian Maydon

Sian Smith

Richard Robinson

Aimee Elward

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