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House Network

Estate Agent - please upgrade your subscription to display your Google & Facebook reviews here. Contact: sales@viewagents.com
A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
12.04.2016
Excellent service

-Breath of fresh air compared to high street estate agents. -Excellent service, quick to answer questions and a live chat available late into night. -Help and support given from start to finish of the sale!! -Highly recommend!!!!

Reply from agent

Hi Josie, Many thanks for taking the time to write this review. We appreciate that not everyone can call us within the 9-6pm standard working hours, which is why earlier this year we took the decision to open our doors 24/7. All the best, Ashley Elley Head of Communications

5.00 /5
12.04.2016
saved me over £10k

This is the future of selling your home as the only viewings you have is people that really want to see your property.

Reply from agent

Hi Jason, Thanks for taking the time to write this review, We create comprehensive listings of all our properties to ensure that viewers have made an informed decision to view, therefore not wasting your time. All the best, Ashley Elley Head of Communications

5.00 /5
08.04.2016
If only all other companies involved did it as well as them

We had originally thought of using a local company with a High Street presence but were amazed at the poor performance when we looked at other properties they were arranging the viewings on. The apparent lack of interest the staff showed with little or no salesmanship does not justify the fees they charge. Then we looked at a property House Network was marketing, and although we didn't offer on it, we realised this company knew how to sell. There whole approach is top notch. They came out and reviewed the packages available to us in an easy manner that was friendly and approachable. We weren't pushed into signing anything on the spot and were given the opportunity to make our own minds up and decide on a package and time frame that worked for us.. All the photos taken were great and really showed off the property well, with a brilliant understanding of using the correct lighting levels and angles. The floor-plan detailed the layout perfectly. Once they had been done, we were ready to go on the market within days. Dont be phased by paying the fees up front. They work harder than any estate agent we have dealt with ever in the last 20 years and 6 moves. They are very fair costs and you can decide on various options to suit. House Network confirmed viewing days with us and worked to fill the hours we gave them. The best thing I found after that was they chased everybody that booked a viewing to provide feedback, with leading questions so we could change our marketing approach if we needed. After our sale was confirmed, they kept chasing to ensure the deal completed. We really do wish they had been dealing with the house we bought as well, because it would have been so much easier. One final comment, if the solicitor / conveyancing aspect of house purchase could be turned on its head like they have done with the marketing, life would be a lot less stressful.

Reply from agent

Hi Kevin, Thanks for taking the time to write such a comprehensive review of our services. I am thrilled of your positive experience and the fact that we have now converted you over to the online way of selling. We genuinely wish you all the best in the future, and do hope that if you ever consider selling again you will use our services. All the best, Ashley Elley Head of Communications

5.00 /5
04.04.2016
saved

Great online service, saved and sold in 30 marketing days. Also, don't underestimate the power of the "for sale" board - our Buyer saw the board and knocked on the door.

Reply from agent

Hi Steve, Thank you for taking the time to write this review. For Sale boards are still an essential, while people will locate property online as their first port of call, they will also drive round their interested areas looking for 'For Sale' boards, this is why we include one as standard in all of our packages. All the best, Ashley Elley Head of Communications

5.00 /5
04.04.2016
Brilliant and simple

Brilliant from beginning to end. This was the first time I'd used an online estate agent, and I chose House Network after doing my own comparisons based on websites and phone calls. The people involved could not have been more helpful - there when you need them, but never pushy. To have my own area to set up details on the house - as I wanted them to be - was first class. And it worked: we received an acceptable offer for the house within a week of it being listed on property portals. Would I recommend House Network to my neighbours? I already have, as many have been asking. A first rate service: professional, friendly, informative, etc. I had concerns about the 'leap in the dark' to use an online agent. But House Network were everything I wanted an estate agent to be.

Reply from agent

Hi David, Thank you for taking the time to write this review. Wow, what can I say? I am always glad to hear from satisfied clients, especially when they pick up on all the aspects of the service which we have worked hard develop and continually improve upon. I wish you all the best for the future David and do hope we cross paths at some point in the future. All the best, Ashley Elley Head of Communications

5.00 /5
04.04.2016
Outstanding value and service - sold in 2 months

We sold our house and completed within 2 months of putting our house on the market. I have used high street agents previously, so I was a little wary of using an on line company , but my experience was that House Network were significantly BETTER. Calls were returned quickly and information was passed on speedily. They were prompt and efficient and everyone was warm and friendly, making it a pleasant experience. All in all I would give House Network a 10 out of 10. They did exactly what it says on the tin - no false promises. I used a local solicitor, though, as I have used on line ones in the past which was much more stressful and problematic. Good luck with your sale ! PS: this is not a system generated email - and I did type this!

Reply from agent

Hi Gareth, Thank you for taking the time to write this review. I am glad we have managed to convert you from the High Street equivalent. At House Network we pride ourselves on communication, and to hear such positive comments about this is a real positive for the team. I will ensure they are made aware of your kind comments. All the best, Ashley Elley Head of Communications

5.00 /5
04.04.2016
House Network exceeded by expectations as this was my first time using an online estate agent.

Title says it all. No hidden agenda's from these guys. Photo's were great - much better than I have seen from other online and high street agents. Yes you need to do your own viewings but this can be a good thing. Also I personally recommended you exchange contact details with your buyer/seller and this made our journey a lot easier.

Reply from agent

Hi Richard, Many thanks for taking the time to write this review. I am glad you had such a great experience! I will make sure that both Richard and Abigail are made aware of your comments. All the best, Ashley Elley Head of Communications

5.00 /5
02.04.2016
Great service at a Fantastic Price

From the outset Housenetwork have given a great service. We felt we were in control of our house sale, setting the price we wanted, choosing the pictures we liked but with guidance from professional people. We benefitted from a premium listing with lots of photographs and a detailed floor plan all at a fixed no sale no fee price. Most of all was the complete transparency house network offers. By us meeting our viewers and having their comments and offers in writing we felt it was an honest and open process from start to finish. I will use Housenetwork again - in fact my neighbour is going to use them now.

Reply from agent

Hi Anita, Thank you for taking the time to write this great review. You have raised an interesting point in your testimonial in saying 'transparency'. This is one of the main reasons that House Network was established in the first place, our MD's were fed up of not knowing what was going on with their house sales and every time they contacted their agents the individual was out of the office or away from their desk. At House Network we give you full access to our members system where you can see the offer as it comes in and even reply online if you can't get away from work to call us. We simply try and make it as easy and convenient as we can for you to use our services. All the best, Ashley Elley Head of Communications

5.00 /5
02.04.2016
Fantasic Service

Using House Network was a great decision. They were helpful throughout my property sale, from their initial visit to the property to value and take photos right through to chasing up solicitors to get through to exchange and completion. Not only do they offer a significant saving over high street estate agents but their service is straight forward, honest and reliable. I am now reccommending to friends and family.

Reply from agent

Hi Ben, Thank you for writing such a great review. I am not sure what we can say here as it seems as if the team have covered all the bases, I suppose all I can say is thank you for choosing our services and I do hope that we cross paths again at some point in the future. All the best, Ashley Elley Head of Communications

5.00 /5
01.04.2016
Excellent in every way...............

The whole process has gone so smoothly. Thanks to everyone at House Network. Communication has been excellent throughout and advice first class. I was initially concerned about the fact that the agent wasn't nearby, in the "High Street". Absolutely no need to be concerned. Will definitely use again and recommend to friends and family. Thanks again

Reply from agent

Hi Russ, Many thanks for taking the time to write this review. We pride ourselves on our communication and customer service and from this review it seems as if both Sian and Richard have served you well. I will make sure they are made aware of your kind comments. All the best, Ashley Elley Head of Communications

Contact details

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Opening hours

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Address

Estate Offices, Radley Green Road, Radley Green, Essex, CM4 0LU, UK, CM4

About

Website:

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A Fair Way to Sell Your Home- we are the original nationwide fixed fee estate agent, charging lower fees than traditional agencies, we pride ourselves on customer service and communication. <br><br> Our business model is based around having local property experts who offer free, no obligation valuations. High street shops do not drive buying enquiries anymore, as sites such as Rightmove & Zoopla have changed the buying market. <br><br> With fees starting from just £775, why not book a visit with our local expert who can help you with a home valuation and explain our service to you...

Our team

Mark Readings

Lois Gocking

Sian Maydon

Sian Smith

Richard Robinson

Aimee Elward

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No memberships information available

No marketing information available

No awards information available