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House Network

Estate Agent - please upgrade your subscription to display your Google & Facebook reviews here. Contact: sales@viewagents.com
A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
14.02.2016
Excellent Customer Service

This is now the 3rd time I have used Housenetwork and I am still very impressed with their service. They are so much better than a normal High Street agent and much better value for money. The staff are very helpful and friendly and always kept me updated. I have already recommended them to friends.

Reply from agent

Hi Angela, Thank you for your great review! I am incredibly happy that this is the third time you have successfully used our services. Thank you for your dedication, and although you have already sold three I do hope we cross paths again at some point in the future. All the best, Ashley Elley Head of Communications

5.00 /5
14.02.2016
Why Don't more people use online estate agents!

Professional, efficient, easy to contact and they wont charge you an extortionate amount like the high street estate agents. We were particularly impressed with the chap who came and spent ages explaining the process and taking good quality photos. Thanks

Reply from agent

Hi there, Thank you for taking the time to write this great review. We believe in breaking Estate Agency down into its component parts, and our local Property Agents who visit you can often use their wealth of experience to answer any initial questions you might have. Past that point you are assigned your own Premier Negotiator who will be on hand from first listing right through to the day you complete. All the best, Ashley Elley Head of Communications

5.00 /5
11.02.2016
Very Friendly and very efficient - would use again!

I used House Network to sell my property and found that everything with my sale went through fine, I found all the staff friendly and efficient. I couldn't fault House Network any where with the service they provided. To add on to things House Network's communication with me was very effective and any issues were followed up immediately and dealt with and I was kept informed at all times.

Reply from agent

Hi Paul, Thank you for your great review. One of the biggest criticisms of local agency is that your agent never gets back to you. We aim to completely remove this problem by not only giving you your own Premier Negotiator, but also offering differing ways of reaching us such as our inbuilt messaging system, live chat, phone and or course email. We pride ourselves on customer service and have won awards for our high levels. All the best, Ashley Elley Head of Communications

5.00 /5
02.02.2016
They have got it RIGHT!

I have used Housenetwork to sell two houses, one in Devon the other in Yorkshire. From signing up to completion Housenetwork staff have been brilliant in their communication and management of the sales process. Whether it was the initial visit, completing the EPC, providing advice, advertising, booking visits or driving the sales process everything was carried out in a highly professional and supportive manner. The added benefit is the competitive cost of their service - no surprises, no commission or add-on costs only excellent value. If all the service businesses I have to deal with behaved like this organisation, my stress levels would be lower and my bank account would be in better shape. No seriously; I have had great service and am extremely satisfied. I have already recommended Housenetwork and its team to friends and family. I will not be returning to High Street Estate Agents!!!

Reply from agent

Hi Mike, Thank you for taking the time to write this great review. We have created a very straight forward service with complete transparency throughout. We don't believe in trying to overcomplicate the process and just believe in a very straight forward, customer focused service for one fair price of £699. We hopefully look forward to working with you again at some point in the future. All the best, Ashley Elley Head of Communications

5.00 /5
31.01.2016
Great service

Superb efficiency and great value

Reply from agent

Hi Julie, Thanks for this 5 star review! All the best, Ashley Elley Head of Communications

5.00 /5
30.01.2016
Professional, efficient and great value!

Housenetwork provided us with a great service throughout the sale of our home. It was a very efficient process which led us to a quick sale. Right from the beginning, Housenetwork provided us with great confidence that we would sell our home, We had Lee stairs visit our property to take photos and to get everything we needed to set live with Housenetwork. Lee was very professional and fantastic at his job which gave us all the confidence we needed. Feedback was prompt and easy to access. Highly recommend Housenetwork and their services.

Reply from agent

Hi Rachel, Thanks for leaving such a great review. All of our local Property Agents come from property related backgrounds, and they often have decades of experience behind them. I will make sure Lee is well aware of your kind comments and we wish you all the best for the future. Kind regards, Ashley Elley Head of Communications

5.00 /5
22.01.2016
Excellent service and saved money

House Network provided a great service and we saved nearly £6000 in agents fees. We liked the fact that there were a choice of packages to choose from and we could tailor the package to suit us. The photos, floor plans an EPC were of excellent standard showing our property at its best. Our negotiator and her team were efficient, helpful and friendly and we were regularly updated on progress. It was great that we could book weekly phone calls for progress reports on a day and time that suited us. People viewing our property also commented on the professionalism and ease of communication with House Network. We would certainly use them again.

Reply from agent

Hi Jane, Thank you for such a great review! We have one package with three different ways to pay, £699 upfront, £699 on completion, or no sale no fee for £1199. No package differs from the other and the customer service remains at the same high level. All the best, Ashley Elley Head of Communications

5.00 /5
20.01.2016
Excellent service and value for money

From the beginning of the process, right through to exchange, House Network provided help and assistance along the journey. I would not hesitate in using them again and would recommend them to anyone.

Reply from agent

Hi Craig, Thank you for writing this review. We want to be there for our vendors from the start to the finish, we know that things can be stressful which is why we allocate a Premier Negotiator to every single property that comes on with us. They are there from start to finish, and no question will go unanswered. All the best, Ashley Elley Head of Communications

5.00 /5
19.01.2016
Great Service and value for money

I was really pleased with the service we received from House Network. All the staff we dealt with were very friendly and helpful. We were kept up to date via email and if we ever made contact they would reply quickly. Good value for money, would definitely use them again.

Reply from agent

Hi Claire, Thank you for your kind words. We always aim to deliver on customer service, and it seems as if we have hit the right nots from this review. Hopefully you will consider using us again in the future, All the best, Ashley Elley Head of Communications

5.00 /5
19.01.2016
BRILLIANT

WHAT A BRILLIANT AND PROFESSIONAL SERVICE WOULD RECOMMEND HOUSE NETWORK EVERY TIME TO FAMILY & FRIENDS

Reply from agent

Hi Gary, What a great review! Thanks for taking the time to write this. All the best, Ashley Elley Head of Communications

Contact details

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Opening hours

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Address

Estate Offices, Radley Green Road, Radley Green, Essex, CM4 0LU, UK, CM4

About

Website:

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A Fair Way to Sell Your Home- we are the original nationwide fixed fee estate agent, charging lower fees than traditional agencies, we pride ourselves on customer service and communication. <br><br> Our business model is based around having local property experts who offer free, no obligation valuations. High street shops do not drive buying enquiries anymore, as sites such as Rightmove & Zoopla have changed the buying market. <br><br> With fees starting from just £775, why not book a visit with our local expert who can help you with a home valuation and explain our service to you...

Our team

Mark Readings

Lois Gocking

Sian Maydon

Sian Smith

Richard Robinson

Aimee Elward

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No awards information available

No memberships information available

No marketing information available

No awards information available