Hi Ross, we are really sorry to hear you felt our service wasn't up to scratch. Are you able to expand any further on your review with some feedback on how we can improve? We are always striving to be the best we can be and your feedback would be massively welcomed.

Hi Jill, Sorry to hear you were not totally satisfied with your experience. I'm keen to learn more so please do drop me a line at andrew.schofield@karltatler.com. thank you

Hi Fiona, We are sorry to hear that you're disappointed about missing out on this particular property, however as the acting agent we must follow the instructions of our Vendor. The property was extremely popular and received multiple proceedable offers following the initial viewings, which legally we must present. As you were not in a proceedable position yourself at this time, we took instruction from our vendor and the property was agreed to someone else.

Hi there, I'm sorry to hear you have been dissatisfied with our service, we take your feedback very seriously. Please could you send an email over to our operations director, Andrew, on Andrew.Schofield@KarlTatler.com . We would be keen to discuss this matter further with you. Thanks Josh

Hi Abdul, Im sorry you were upset to receive this email but we have to act on behalf of our clients and follow their instructions. Should you like to raise this issue with our Operations Director to discuss further... Please don't hesitate to drop an email to Andrew Schofield, our Operations Director at Andrew.Schofield@KarlTatler.com

Hi Ian, we are incredibly sad to read your review. We can assure you, care to the public take presentence over everything for us. We always welcome any feedback and would appreciate if you can expand on this concern to help us improve our service. Andrew, our operations director, would be keen to talk to you in order to better understand your experience. His email is andrew.schofield@karltatler.com if you are able to get in touch?

Hi Carl, I'm sorry you were not successful with your offer. The property you have expressed interest in has received lots of attention and the Vendor wanted to have a think about their options before making a decision. We will always inform anyone that offers what the Vendors decision is as soon as we have it.

Hi Carl, I'm sorry you were not successful with your offer. The property you have expressed interest in has received lots of attention and the Vendor wanted to have a think about their options before making a decision. We will always inform anyone that offers what the Vendors decision is as soon as we have it.

Thank you for your comment, we are investigating this matter

Hello Stephanie, so sorry to read your review this afternoon. I have contacted the Prenton office and Jim was at the property waiting for you this morning. Not sure what has happened, but have asked one of the team members to contact you. Sorry for any confusion caused.