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Karl Tatler Estate Agents - Prenton

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

I received very good service from Karl Tatler Estate Agents. I found them to be very professional and effective, all questions were readily and promptly answered and nothing was too much trouble. In my case, the family home was sold after the death of my Father, so it was a very emotional journey which was also taken into consideration by the Team, as they always had a sympathetic ear.at the ready. I would definitely recommend anyone to use Karl Tatler for the sale of their property.

Reply from agent

Glad our Prenton office could be there for you Alison, thank you for your kind review.

4.00 /5

We found our experience with Karl Tatler to be very pleasant. The purchase of our first home was very straight forward and the staff were accommodating and extremely helpful throughout the transaction . Queries were dealt with efficiently and we were kept updated throughout.

Reply from agent

Thanks for your kind review Natalie, hope you are very happy in your new home.

4.00 /5

We have used Karl Tatler to purchase varoius properties and have always been treated with care and respect. We have dealt mainly with Jim who is always professional and friendly. Jim is especially helpful in communicating clearly and helping us make informed decisions based on our needs. Thank you.

Reply from agent

Jim will be delighted to read your fabulous review as will the whole team Patricia. Thank you so much for taking the time to leave it.

4.00 /5
Reply from agent

Thank you for your nice rating. Best wishes!

4.00 /5

Made an inquiry today and dealt with Jamie who has been very helpful, full marks.

Reply from agent

Thank you Kevin. We have passed on your comment to Jamie. Glad you are happy with our service.

3.00 /5
Reply from agent

Hi Natalee, thanks for leaving us a rating review. We are always really keen to improve our service wherever possible, are you able tell me a little more about your experience?

2.00 /5

High hopes, due to reputation of the company. Unfortunately, the interactions with the staff from the Prenton branch were not great from the beginning. From initial queries regarding the property not being answered (as soon as offer was accepted) by the Sales & letting negotiator, I then passed this feedback to the lady who did the second viewing who advised they would get the branch manager to contact me, which never happened. Due to concerns about the purchase, and following a badly written/bit insensitive email by the Sales Progressor , when a final viewing was arranged the lady who came to let us in, had no idea of the status of the property or who I was, considering I had already had my offer accepted, which I found unprofessional. To conclude, when I went to pick up my keys for my new home, I was handed them (by who I believe was the Prenton branch manager), not in that lovely Karl Tatler box that is advertised, but with the previous homeowners old club cards still attached to them...Disappointing lack of attention to detail and client care, unfortunately.

2.00 /5

very good service very helpful and pleasing staff would use them again

Reply from agent

Hi Philip, thanks for the feedback. It seems you were happy with the service? Is there any way we can improve? You only seem to have given us 2/5 stars?

Contact details

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Opening hours

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Address

347 Woodchurch Road, Prenton, CH42 8PE, UK, CH42

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