There is not a more incompetent, dishonest and unprofessional letting agency is the whole of the Hampshire area.NegativeProfessionalism

I would give 0 stars if I could. I lived in one of your houses for a year and we had so many problems due to the poor conditions of the house. The water of the bath dripping from the kitchen ceiling, floods outside the house due to the pipes, oven that once turned on smelled like gas, fridge that drips, the grass in the garden that took a year to be cut and finally we had rats. Once they were supposedly dead, we had to live with the smell for months. Everything took an eternity to be fixed and the payments that we made for the gas, because we had to top up ourselves, were always late including the deposit which I had to wait 4 months to receive while they ignored my calls and messages. For all these reasons I wouldn't recommend it to anyone.

Generally very disappointed. Had to move 3 times, and lost the deposit to one of the apartments. Was placed in houses with undergrads or people who were not suited to live in shared apartments (stealing, having parties on weekdays until 4 am, smoking inside etc). Would steer away from these people, as they told us straight up we "had no rights as tenants". Even contacted legal help and they told us it was one of the worst cases they had heard of.

Completely incompetent buffoons