I’ve been using NH as the managing agents for my properties for a decade now. I’d initially dealt with Dan and later had good communication with Jonathan. Currently, my properties are managed by David. The service I have received throughout has been very good and I know my properties are in good hands, from managing these on a day to day basis, right through to ensuring they always comply with ongoing changes to any laws and regulations within the lettings industry. I have and continue to recommend NH for these services.
Nicholas Humphreys ensured my third year accommodation was easy and not a hassle! David was excellent in being flexible for key collection and sorting out house issues promptly and/or with good communication. Examples: Window was broken, David kept communication on situation and it was sorted within 48 hours from calling. Washing machine started flooding - David called out an engineer same day. Apart from that there were very few issues regarding the houses. The check out process was smooth and they didn’t attempt to make silly deposit charges like I’ve experienced with other agency’s. Couldn’t have asked for a better experience
Danielle was absolutely brilliant with helping my friends and I find a student home for next year. We viewed quite a few houses but Danielle made the whole process so much easier and helped us find a place that was affordable, spacious and near our lecture halls. She replied quickly and was always organised and had the details of every house we visited which made my friends and I feel extremely reassured throughout the whole process. Along with this, she was really friendly, easy to talk to and approachable, and we had no problems at all when working together with her and the company.
David Pike was my property manager at Nicholas Humphreys and I can honestly say he was fantastic in helping me as a tenant and rectified quickly any issues I had with my rented property. He was always extremely courteous and respectful irrespective how small the problem may have been. Overall my dealings with Nicholas Humphreys during the 5 years I dealt with them were always very positive, especially David who looked after me and the property with the professionalism one came to expect from all Nicholas Humphrey's employees. Thank you David, much appreciated
Thanks to Jonathan and David at Nicholas Humphreys Estate and Letting Agency, Nottingham. They were always very helpful as our letting agents for the past five years and also very professional during the recent sale of the house. Answered all our enquiries promptly and always kept us updated. Will definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value
Customer service was great. Especially Maddie was always there to help.
a very professional service, nothing is ever too much trouble! very happy 😊PositiveResponsiveness, Professionalism
Fantastic service from start to finish, even in difficult covid-circumstances. In particular, Will worked incredibly hard to make sure all tenants of my building were looked after and kept in the loop of any issues etc. Overall, the best experience I've had with a letting agency and renting in general.PositiveResponsiveness, Quality, Professionalism
Maddie was very helpful with my enquiry. I would definitely say she was very professional and offered me with a lot of support.
Maddie was great to deal with, answered all our queries about our property and sorted out maintenance and paperwork outstanding. Thanks maddie!PositiveProfessionalism