Sold a property through H.M. Residential and experienced a smooth and professional service. The manager visited with a staff member to discuss a realistic selling price for the type of property and location as well as fees. Upon agreement to sell through H.M. Residential, the staff member (who was very polite) took measurements and booked in a follow up appointment to take photos and additional photos for a virtual tour video of the property. As our property was located at a T-junction, we asked if a 2-way sign board could be erected to capture potential traffic from both routes. This was actioned as requested. Adverse weather conditions including strong winds caused the sign to break. We contacted H.M. residential and the situation was resolved within 48hrs. The staff member returned for the follow up appointment and once again, was very polite and engaging. The photos and virtual video were of a high quality when the property went live online. Our property was sold within the 1st 2 weeks of being advertised close to the asking price. Thank you to all the staff at H.M. residential for a smooth transaction beginning to the end. (Would use again).
Homefinders have been a really excellent team and have gone above and beyond to help me sell a very tricky property. Tim Corner in particular helped me with numerous queries - finding out critical information - and generally being incredibly helpful, friendly and always with a positive attitude. Buying and selling is stressful at any time, and there were circumstances behind this one that made it even more so. Tim was so patient and helpful, and there is no doubt that along with Susan Leeburn, this wouldn't have got across the line without them.
Hello, I was dealing with a gentleman called Joe Carpenter. He was very helpful and full of friendly good advice. With most letting agents once you’re “in” the property they would normally go quite and move on to the next sale, but with Joe he has always been there to help with any issues and he is very approachable. When the next time comes when I need a letting/estate agent I can promise you I will not be calling anyone else. 10 out of 10 for Joe from me! He puts the meaning in “going above and beyond”
We recently sold an ex-rental property. Susan Leeburn was exceptional throughout. Mike was great at providing regular updates. All other staff members supportive and helpful. What we wanted throughout the transaction was 'Communication, communication and communication' We got this in spades, brilliant
My experience with Home Finders has been very positive. The team go the extra mile to help and sort out the issue. The portal to report problems is straightforward and they get back to you with a solution very quickly. for general enquiries, portfolio managers were available and replied to my emails without any delay. I really appreciate the help from the team on the day we had an emergency callout for keys as the door latched closed while cleaning the porch. (Mobile and keys inside the house) And a 4-year-old on his own in-house. I was at work 1 hour away and my wife called the team using a neighbour's help. Home finders responded to the call very quickly and let my wife back in the house. They didn't charge me for the callout and everything was done in good faith.
Swindon Home Finders has been brilliant with helping us with all our rental needs. Amy Rowe our Agent has always been responsive to any issues or concerns we have. Very communicative and prompt to all emails and problems have been attended to swiftly. I would definitely recommend them to anyone looking to rent or buy a property.
Sue from home finders assisted me with the purchase of my new property and she did a fantastic job in keeping me updated with every step of the process. Sue was always available, on hand to answer any queries and arranged for me to view the property multiple times, in order to show both of my parents. She fulfilled all of my requests and provided me with honest and reliable information on the property when queried. It was a pleasure to be supported by Sue throughout the duration of my purchase journey and she ensured she was with me every step of the way, from start to finish. Sue ensured that all of my questions were answered and if she could not answer them herself, she would always go the extra mile to get the answer for me. All in all, buying through home finders was a brilliant experience for me. Sue is an asset to the company and amazing at her job. I highly recommend home finders and Sue for a smooth and honest property purchase journey, with great communication from start to finish and peace of mind.
Our Agent, Joe Carpenter has been a really helpful representative of our Landlord. Always responsive, diligent, fair and personable. We have felt comfortable asking the questions we've needed to and Joe has always been quick to respond to any issues we've raised. He then always keeps us fully informed throughout to resolution. Home Finders are lucky to have Joe on their team - our experience is that he genuinely cares and has made made the effort to make our tenancy a pleasant one.
Great experience, very helpful in all our dealings.
36-44 West Road, Newcastle, NE4 9PY, UK, NE4
Website:
http://hmresidential.co.ukWelcome To HM Residential Trusted Estate Agents In Newcastle Upon Tyne Finding your dream home, maintaining or even selling your property can be a complex process. At HM Residential, we understand the importance of making the right decisions when it comes to property. That’s why we’re here to guide you, providing expert advice and personalised services tailored to your unique needs. With years of experience serving Newcastle upon Tyne, we’ve become a trusted name as local estate agents. Our dedicated team is passionate about connecting people with their ideal homes and helping sellers achieve their goals. Whether you’re a first-time buyer, a seasoned investor, or looking to sell your property, we have the expertise to assist you.