Awful service. Where to begin! 1) Tried to scam us for £300 to get the carpet refitted claiming we had caused stains on it, which had been there before we moved in. 2) Took 6 weeks to give us back our deposit, and only after we had chased them up. 3) We didn't have electricity for nearly a month which they probably wouldn't have fixed if not for our constant calling and emailing. We ended up having to get the electricians number and sort it ourselves. AVOID AT ALL COSTS!!!

HM don't even deserves one star ! Very very very rude staff. I have never seen staff like them, all they care is about money. Impolite,unfriendly and Unorganized staff! Even the information they give to you its not true. I feel very disgusted that i had to deal with them. It was my 1st experience and i will NEVER EVER deal with them again. And if you're thinking about renting from them ill give you one advice RUN AWAY ! Worst experience ever!

Hi They are very rude, call you all sorts of abusive words, as a landlord i am very sad that they call such words to us, the owner and the staff are aggressive and very bad behavior. landlords keep away from them.

worst service I have ever seen , don't go there. careless rude staff who’s working separately unorganized ill mannered.

You can't improve their services they are dam right RUDE aggressive and don't lit to you. They come to my property and took photos of our home my partner is vulnerable and is disabled and they are trying to intimidate us bit they are just total idiots. if you pay any rent or deposits in cash they lose it or pocket the cash themselves and then turn round and say we never paid anything . THEY are totally LIARS and would not recommend HM RIP OFFS TO ANYONE AT ALL

Not recomened take deposit keep you hanging for nothing absolute scam must make foutune of customers takening bones of few people then saying carnt have the house we payed a deposit on a house and it was still on website for let scammer please don't use

Doesn't even deserve 1 star! Absolutely horrendous customer service, arrogant staff members, unprofessional and downright rude. We had repairs to be done, that were put down in writing and handed to the agency dated 27th February 2017. Not one single repair was done from that list. They neglected to fix any repairs on the property and we're actually rushing us to move out of the property we were in as the landlady was selling the property. They did the same thing to the tenants in the property before us. Would never, ever, ever rent from them again. Would never even recommend them to anyone. Trust me, anyone I speak to will most certainly know what a horrendous and neglectful company they truly are!!