Reply from Belvoir - Newcastle under Lyme: Thankyou
Belvoir - Newcastle under Lyme
489 Hartshill Road, Newcastle-under-Lyme, ST4 6AA, UK
Claimed branch
4.5
197 reviews
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
Have used Belvoir Hartshill since 2008 and Craig and his team have looked after my property well and have always been able to find tenants. A professional service.
Reply from Belvoir - Newcastle under Lyme: Thankyou very much for your review
Although Belvoir made a few mistakes when managing our property they were always corrected as soon they were pointed out. The property was returned to us in a good and clean condition. All the staff were polite and helpful and we would use them again if ever we needed to rent out our home.
Reply from Belvoir - Newcastle under Lyme: Thankyou very much for your review
I have recently rented out my apartment with help from Belvoir agents in Stoke on Trent. They provide a very good and prompt service. First my apartment was rented within a week. Second our communication was straightforward, trustworthy and clear. And third they are very polite and courteous. Hopefully it will always remain like this
Reply from Belvoir - Newcastle under Lyme: Thankyou for your review
Lovely staff
Reply from Belvoir - Newcastle under Lyme: Hi Katie, thanks for your review which is below what we would like to achieve. We can't locate you as a customer on our system so wondered if you could email us some more information about the interactions you have had with us, if you don't mind so that we can look into why we didn't receive 5 stars. lettingsnul@belvoir.co.uk Thanks
Reply from Belvoir - Newcastle under Lyme: Hi Chelsea, we have looked you up on our system and can't see that you are a customer of ours. Have you picked the correct Belvoir branch as we are all individually owned and operated, we have no links to any other branch. We are based in Hartshill. If you have chosen the wrong branch would you mind removing your review and putting on the correct branch please. If you are certain you have dealt with us, please email lettingsnul@belvoir.co.uk with more information about your query and we will be able to get back to you, thankyou
Hard work!!!
Reply from Belvoir - Newcastle under Lyme: Thankyou for your review
Reply from Belvoir - Newcastle under Lyme: Thankyou for your review
Reply from Belvoir - Newcastle under Lyme: Thankyou for your review
Unfortunately sometimes takes a week to receive an email answer, sometimes no answer at all.
Reply from Belvoir - Newcastle under Lyme: Hello there, I am sorry to hear that you have had difficulty in contacting us, or receiving a response to your enquiry. If you would like to contact me directly at craig.johnson@belvoir.co.uk I will certainly do my best to ensure your request is answered and issues resolved. Our office are very fast at answering calls and enquiries, but there are some occasions I am sure where we may have staff sickness, or an extremely busy period where we may have missed getting back to you. I apologise if this is the case and look forward to hearing from you to assist you. Thankyou, Craig Johnson, Director.
About Belvoir - Newcastle under Lyme
Welcome to Belvoir Newcastle-under-Lyme, your trusted local estate agents since 2008. Established by franchise owner and director Craig Johnson, we have built a solid reputation for excellence in property management and sales. With over a decade of experience, we now manage more than 400 properties, delivering top-tier service to landlords, tenants, buyers and sellers, across Newcastle-under-Lyme and Stoke-on-Trent. Whether you’re looking to buy, sell, or rent, our dedicated team offers a comprehensive range of services to meet all your property needs, ensuring a seamless and stress-free experience.
Website: https://www.belvoir.co.uk/newcastle-under-lyme-estate-agents/
Our team
Craig Johnson
Emma Mountford
Hannah Stanley
Lettings Negotiator
Roslyn Adams
Annie Chidlow
Jackie Attwood
Accounts Manager
Memberships and portals
Marketing
Awards
