On vocating the property the inventory they sent us back was shocking saying damages wasnt there before moved in but they was already there on moving in as they was noted to them and took dated photos. Some of the staff was a bit rude didnt want to help because circumstances our we was in finding another property as we wanted to move as we though this would be easy to move with this agency again. Some of staff was helpful when we got our first property couldn't fault them.

Disappointing experience. Applied for a property for rent, offered more money even. Chased them a few times for a reponse, was told we would know very soon as they were taking the offers to the landlord on that day. Never heard back and I was not about to keep chasing them, so I assumed it had been unsuccessful and they never bothered to tell us. I moved on from this and continued looking elsewhere. However, imagine my surprise when 3 weelks later the same property pops right back up on my Rightmove feed, with price reduced! More is the surprise because we even offered a bit more for the rent that it was advertised. This experience goes to show that they could care less about the customer, giving me a very poor impression of the agent. Anyone who has been in the rental market for a while will have encountered these type of letting agents, and the best you can do is avoid them.

Terrible Agency. I definitely would not recommend. Took a holding fee that wasn’t returned, maintenance issues were ignored for over 3 months every time and then they scammed me out of my deposit when leaving. Wouldn’t even rate them 1 star if I could write a review without any. Poor service -updated* the fact the agency responded with lies says it all.

The highly unprofessional, room temperature IQ lowlifes that run this agency, will appear unannounced at the property you live at, and eventually, send you an e-mail two days before your tenancy expires to inform you that the landlord has sold the property. I hope that a satellite falls on you. Pathetic.

Terrible

Tried to rip me off for over a grand when leaving a property a few years ago. Thankfully the deposit tribunal ruled in my favour and saw through there lies. Stay away from these crooks.

Unhelpful and let properties when they've already been let to someone else

Really awful estate agent. Rude and arrogant!!! They’re never call you back when you’re trying to book a viewing, how they get business from landlords I’ll never know. I spoke to 3 different people and not 1 bothered to call us back after 2-3 calls and emails each.