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Mason Kelly Property Consultants

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Fuming, I have received so much spam about home removals, that I would not use any of the companies who have approached me like this. Appalled that they have sourced my information and sell it to spammers. Is this a breach of GDPR regulations

1.00 /5

Very poor company and to contact avoid

1.00 /5

spam merchants - complete waste of time I wonder why any company would bother with unsolicited mailing especially for expensive products - just fills up my recycler

1.00 /5

Receiving spam mail from removers and I'm not moving. Called twice and they don't return my calls. Tried to to do an online request to remove data and it doesn't work. Terrible company

1.00 /5

Exceptionally poor quality service. The firm fails to deliver API calls and over reports API calls made, failing to engage with technical teams on request.

1.00 /5

After first registration on my whatsup which was also very difficult I was not getting sms on email well ,after few weeks I am trying to get sms again But I am not getting. Customer service is also worst

Reply from agent

Hi Bakhtiar, thank you for your review. As explained to you on WhatsApp, only WhatsApp sends verification codes to activate numbers. It is not possible for us to send you the verification code, we provide you with the number to use with WhatsApp. Thanks

1.00 /5

I used to think Knight Edmonds were a great breath of fresh air in the world of estate agents, but my recent experience with them has been nothing short of awful. They lost our house key, done an inaccurate data breach on 3 properties and I have asked 4 times to have it sorted (it still isn't) I have had to chase two or more times for simple things, such as moving pictures around, getting a for sale board up or feedback. It's a shame as when they started they appeared to be great, unsure if they've lost their way or I have been very unlucky with them, but I definitely will not use them in the future!

1.00 /5

Craig has a very strange way of running his business. We viewed a house with him and he spent the full 15 minutes telling us his life story. Normally estate agents like to get to know your requirements, your likes and dislikes, your situation. Not Craig his conversations and interests are all about him! We placed an offer on the house we viewed because it sold itself! Craig only got back to us a week later, after us trying to get hold of him and leaving messages, to say a higher offer had been accepted. Again very odd, if he had got back to us to tell us a higher offer was on the table we would have offered more but he didn't give us this opportunity. Not only has he lost his seller money, he has lost himself commission and has alienated us as potential buyers on other properties on his portfolio!!

Reply from agent

Tara, Thank you for your comments although I’m sorry that you felt this way. Unfortunately I’m not able to change my personality however I understand we are all different. You had first visited the property on Thursday 2nd February at 5pm and it was being marketed for offers in Excess of £299,995. You told me you were waiting to put your property on the market then made an offer of £280,000 which had been rejected by the sellers as there were additional buyers that could proceed and I mentioned that the offer was still lower than current offers on the table. I then received a text from your partner with an increased offer on Tuesday 7th which was again still lower than offers that had already been submitted by other interested buyers, however I made the owner aware of the revised offer. As we had received several offers on this house before yours and this was said in the conversation, including one from an investor, a buyer in rented and a first time buyer that were all higher than the offer you submitted. I took instructions from our vendor to go back to the buyers that were able to move and we asked for their best and final offers as a decision had to be made so not to lose the buyers that were able to move. I was not available yesterday Thursday 9th February for part of the day due personal matters and it was not until Friday 10th February that the owners actually came back to me to advise me that they wanted to take the highest offer from the first time buyers. I then contacted your partner this afternoon to update him regarding the acceptance of another offer. We are obliged to submit all offers clients until exchange of contracts unless they wish not to receive any more offers. So if you would to increase when you have a buyer then please let me know. In the meantime I wish you all the best in selling your home. Kind regards Craig Kelly

1.00 /5

Tried to make me increase my offer two months into buying process. Owner accepted my offer and I was two months into the process, mortgage applied …

Reply from agent

Im not sure which property this relates to as there is no name. If could let me know the property details that would be great. Kind regards Craig Kelly

1.00 /5

Craig has a very strange way of running his business. We viewed a house with him and he spent the full 15 minutes telling us his life story. Normally estate agents like to get to know your requirements, your likes and dislikes, your …

Reply from agent

Tara, Thank you for your comments although I’m sorry that you felt this way. … More

Contact details
Sales Phone:

01908 464 054

Sales Email:

sales@masonkelly.co.uk

Lettings Phone:

01908 464 054

Lettings Email:

lettings@masonkelly.co.uk

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 10:00 - 16:00
Address

Mason Kelly Property Consultants, 314 Midsummer Boulevard, Milton Keynes, Buckinghamshire, MK9 2UB, Buckinghamshire, UK, MK9

Mason Kelly property consultants is run by Craig Kelly with over 30 years experience in selling and letting properties in Milton Keynes with a genuine passion for property and has the honest and straight talking approach and having lived in the area for over 37 years he has great knowledge of Milton Keynes. Having a virtual office based in Central Milton Keynes means we can still have pre booked face to face meetings but we don't have the cost associated with a traditional high street which saves us thousands of ££££'s per year which means our costs are less, which means you pay less. We will accompany ALL viewings, submit all offers and progress your sale all on a no sale no fee basis, we also provide bespoke sales brochures with floorplans, provide you with access to login in to our website and review viewings and feedback, offers and rental statements all from the comfort of your home or office or the beach. We cover Milton Keynes and the local area and surrounding villages & towns including Bletchley, Winslow, Hanslope, Haversham, New Bradwell, Wolverton, Newport Pagnell, Stony Stratford, Old Stratford, Buckingham, Olney, Sherington, Stoke Hammond, Stoke Goldington, Woburn, Woburn Sands, Wavendon, Aspley Guise. Call today for your FREE valuation. FOCUSED ON GETTING RESULTS. Visit www.masonkelly.co.uk/offers

Our team

Craig Kelly

Managing Director

Property Ombudsman Sales
Property Ombudsman Lettings
Trading Standards
onthemarket
rightmove
Email / E-shot
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Property Brochure
Email / E-shot
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Property Brochure