The Land Registry website is an absolute disgrace. I know because I have been using it for 15 years. After using it for several years I did actually make a formal complaint to LR about it and I was told that I was the only person who had complained. The 'login' facility does not work adequately.

I tried to view 3 homes being let by Briscombe. We were met by a lovely young man who showed us the first home and we were told there no applications. I called them to send mine in and they emailed me two days later saying my application …

Awful service, misleading website, and a rip off - I would never recommend this service to anyone.

11mins waiting for the phone to be answered. Really bad as I have to change name on the house deeds I gave up in the end.

Nightmare to get through.. Long waiting times and unable to get reliable and timely information.

You are misleading possible customer. A member of staff called Craig rated 5 star. The service you provide is most certainly NOT 5 star. If the 5 stars was to rate it a "great place to work" then state that. …

You are misleading possible customer. A member of staff called Craig rated 5 star. The service you provide is most certainly NOT 5 star. If the 5 stars was to rate it a "great place to work" then state that. Taking the "Lad" approach may be your idea of friendly customer service. But its not. Its very insulting and makes your staff look unprofessional. Questioning customers integrity and using swear words over the phone is not how to gain customers nor a good reputation. To your reply, if the review was an “Error” why was it not removed 8 months ago? An Error is a spelling mistake. Jen is not my name. I will not be giving my real name. People should be warned about the service you give without my personal information being given. It has nothing to do with my review

You are misleading possible customer. A member of staff called Craig rated 5 star. The service you provide is most certainly NOT 5 star. If the 5 stars was to rate it a "great place to work" then state that. Taking the "Lad" approach may be your idea of friendly customer service. But its not. Its very insulting and makes your staff look unprofessional. Questioning customers integrity and using swear words over the phone is not how to gain customers nor a good reputation. To your reply, if the review was an “Error” why was it not removed 8 months ago? An Error is a spelling mistake. Jen is not my name. I will not be giving my real name. People should be warned about the service you give without my personal information being given. It has nothing to do with my review

Im currently at a property waiting for a viewing but your college craig hasnt turned up neither has he had the decency to call and let us know whats going on.unfriendly service and best to go with someone else.i dont normally review or moan but had to on this occasion.please review your customer services as we will go through other agents with a friendlier approach.ive wasted time and petrol for a no show.not good enough!!!