Tara, Thank you for your comments although I’m sorry that you felt this way. Unfortunately I’m not able to change my personality however I understand we are all different. You had first visited the property on Thursday 2nd February at 5pm and it was being marketed for offers in Excess of £299,995. You told me you were waiting to put your property on the market then made an offer of £280,000 which had been rejected by the sellers as there were additional buyers that could proceed and I mentioned that the offer was still lower than current offers on the table. I then received a text from your partner with an increased offer on Tuesday 7th which was again still lower than offers that had already been submitted by other interested buyers, however I made the owner aware of the revised offer. As we had received several offers on this house before yours and this was said in the conversation, including one from an investor, a buyer in rented and a first time buyer that were all higher than the offer you submitted. I took instructions from our vendor to go back to the buyers that were able to move and we asked for their best and final offers as a decision had to be made so not to lose the buyers that were able to move. I was not available yesterday Thursday 9th February for part of the day due personal matters and it was not until Friday 10th February that the owners actually came back to me to advise me that they wanted to take the highest offer from the first time buyers. I then contacted your partner this afternoon to update him regarding the acceptance of another offer. We are obliged to submit all offers clients until exchange of contracts unless they wish not to receive any more offers. So if you would to increase when you have a buyer then please let me know. In the meantime I wish you all the best in selling your home. Kind regards Craig Kelly