Great overall experience selling our house via StoBros and would recommend. Would have preferred serval open days rather than the initial one followed by ad hoc viewings- which was difficult to arrange and prepare for. The end of the process was very positive though. Exceptional service from Claudia Dellapina who supported my partner and I with a very challenging managing agent. Claudia was professional, prompt, tenacious and made us feel like we were her first priority.
Really collaborative and responsive all the way through selling our flat. Lucy was our point of contact and was super helpful!
Very good and professional service. The whole team were very helpful and made the selling process very easy.
Propery Manager Hanna was incredibly nice and helpful - definitely recommend her and cannot praise her enough for all she had done!
I have had a very good experience with The Stow Brothers, both through my buying and selling my property and renting to tenants. They have always been a pleasure to deal with, efficient and very good with communication and regular contact. I would recommend to anyone looking to buy, sell or rent a property.
I'm a landlord and I used YourMove for years until they sold up and the property transferred to the Stow Brothers. I found the new service to be much more bureaucratic with lots more forms and processes and emails than I used to have with YourMove, but maybe that's just life these days. The staff at Stow (Hannah, Nick and Sophie) were all very friendly and helpful and professional in navigating me through what had to be done. The property was let very rapidly too :)
Overall, Stow Brothers have been a professional agent to rent from. Recently, Jay has been very helpful at chasing a landlord to get repairs done, she has been very prompt replying to emails. I can't say we have had the same level of service from all property managers, and some issues have been left for longer than we would have liked. Once we started asking persistently for something to be done, we did see results.
Stow Brothers look after my property while I am living abroad, after Your move shut shop. Hanna Dewsnap has been a great property manager and always will go over and above to provide me with communication, prompts repairs which have come up and chasing the tenants down when needed. Overall friendly and great service, with reasonable contractor costs who are fast to attend.
The Stow Brothers have a culture of respect and efficiency. We recently rented a property from them. Everybody we have interacted with has been so helpful and respectful. My special appreciation goes to my property manager: Hanna Dewsnap, who have been prompt with response to all the issues we have raised. Ensured that the resolutions to these concerns have been quick (less than 3 days). I hope it continues this way. I will recommend the Stow Brothers and of course, Hanna Dewsnap, based on my experience so far!
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236 Hoe Street, London, E17 3AY, UK, E17