I both sold my previous property and bought my new one through Stow Brothers. Very glad I did. What a lovely bunch. Compared to any other agencies I've dealt with, they were personal, communicative and accommodating at all times. Particularly appreciated the personal contact with Andrew (one of the brothers) who helped lend weight to reassurance around the market and my position, helping me secure want we were after both through the sale and purchase processes. Would thoroughly recommend these guys to anyone else looking to buy or sell in the area.
Estate agents generally have a terrible reputation. Stow Brothers buck that trend spectacularly. We bought our house in Walthamstow through SB and every step of the process was managed brilliantly. All the viewings we attended were managed with charm and professionalism. They were honest, polite and friendly throughout. I cannot recommend them highly enough.
We had a really good experience using The Stow Brothers...couldn't fault them in any way through the whole process of selling our house. From our initial meetings with Andrew we felt we were in safe hands, whilst Jon and all the staff we dealt with in the office were friendly and helpful and always on top of things. I have no hesitation in recommending these guys!
Lovely and trustworthy people. After many years of bad experiences with estate agents, a breath of fresh air.
Kenny provided a fair and accurate appraisal of our property. He was a lovely guy and had a detailed knowledge of the local area (E11).
Amazing personal and professional service. Really enjoyed the whole process which is not something you can say about moving house very often. Really appreciated how the team went the extra mile for us. Smart, friendly and really straight forward. I'm just sorry I've now moved out of the area so can't use them next time!!
Firstly, stow brothers are a completely unique estate agents. They have a completely different approach to dealing with people and properties. I was the seller for the property Jake is describing (the bad review), although his account is completely deluded. In a nutshell Jake wasn't the highest offer and 5 other people offered exactly the same amount. My wife was expecting our second baby and we were in a rush to move. A few days before exchange he decided he wants 25k off of the asking price. A week of negotiating, we agree to 10k reduction to hurry things along. For the next 1 month, after he changes mortgages, goes on holiday etc. We were desperate to exchange contracts but he is quite obviously ignoring all calls and emails to stall and wait for the 'Brexit' vote. It was quite obvious to us, but we had no choice but to wait and we certainly didn't think we would vote to leave the EU. On the morning, he obviously drops out and says "he needs to take a step back and think". We put the house back on 3 weeks later. We lose our purchase. Result in 3k out of pocket. When the house goes back on the market, and we have viewings lined up, he decides he wants to buy it again and puts in another offer. This is my shortened version. He was a complete time waster and had a big problem with the fact that we profited from the sale as much as we did. The Stowbrothers rightfully won't deal with people who behave in a way which wastes peoples time and money. During this stressful time, the Stowbrothers were amazing. The most perfect mediators and always very professional. Not like the typical slick back hair, shiny suits untrustworthy estate agents you meet most of the time. Lovely people too.
These guys are the only agents to deal with in the area! The owners, Kenny and Andrew, are the loveliest guys, super professional and full of integrity. And they are backed up by a great team. They are truly 'local' and offer an incredibly personal approach. Throughout our sale (which has been incredibly difficult at times) they have been on our side and supporting us every step of the way. Anyone who questions the value of a traditional estate agent in the light of online agents, clearly have never worked with these guys. They've earned every penny of their fee and then some. They're the best agents we've ever dealt with and wouldn't hesitate to recommend them. Thank you guys for everything- it's been an absolute pleasure working with you.
Currently renting a property with Stow Brothers and have been very impressed with Chris as a property manager. He will always look for a solution to any issues we have and make sure they are resolved as soon as possible. Unfortunately our flat was recently burgled and Chris went over and above what he had to do by coming to the property and waiting with me while I reported it to the police, staying beyond his working hours. In a very stressful situation, it really helped me to have his support and he very quickly organised for the house to be made secure again. Thanks Chris!
Since reading about these award winning estate agents in the local press I've used Stow Brothers both to manage and to sell properties, and I've found their personal approach and overall professionalism to be head and shoulders above some of the better known and larger local agencies. Chris and their property management team are fast acting and efficient, and I at last feel confident to let a company actually manage my properties, knowing that they have my best interests and those of my tenants at heart. I recently sold a property through them as well, again finding them to be competent, realistic and fair in their dealings with both myself and the buyer. Much more helpful all round than the usual estate agent who you never hear from once an offer is accepted and who just wants his commission when the deal is closed. These lot got involved where needed and actually took a lot of the stress of selling out of the equation. I wish they had more offices scattered about so that they could teach more of their competition how it should be done.
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236 Hoe Street, London, E17 3AY, UK, E17