Terrible management company

Abysmal. Never reply to emails, never return calls. Ask to speak to anyone with authority and they're 'currently unavailable'. If you value your sanity stay clear of these clowns. Edit: Below they have replied to this negative review within 24 hours. I've been waiting for them to deal with my actual problem for 2 months. Another example of how misplaced this company's priorities are.

As owner of an estate in London managed by this agency, I must express my disappointment with their services. Since the beginning (3yrs ago), they have been far from proactive and have had to be constantly chased. Even worse, they have disregarded for months very serious SAFETY issues, such as faulty fire alarms, broken sewage system - gate - entrance doors etc. Despite their renege, contradictory messages, unrealistic budgets and unjustified invoices, myself and the other families have genuinely tried to cooperate with the agency, but to no avail. Consequently, we have been left in serious troubles and unnecessary but significant costs. I hope the agency TOP MANAGEMENT takes this feedback seriously once for all and provides the necessary changes to take their services to a decent level but above all to tackle outstanding safety issues as matter of urgency.

Im a tenant at one of the buildings they manage and my husband has been trying to get us access to the garage for a month now as our car is locked in because of a faulty key/fob. This is a basic access issue that ringley refuses to solve for us, and have passed the buck on to the landlord to chase up some secuirty firm. All we need is a new garage key, or access to the code box at the entrance. I am 9 months pregnant and forced to take walks buses and ubers to get to essential healthcare, when I own a car and pay rent. They could have helped us at least on compassionate grounds. Its is baffling to hear that they do not have access to their own building's carpark and that the landlord should take responsibility. I am desperate and very frustrated so leaving a review.

Disgraceful company, hide behind parking management firm who are fining a disabled tenant of theirs £100 a day for parking in a disabled visitor bay of which there are 8 because the space she is allocated with her property does not allow her the space to get in and out of her vehicle. This company or more-so its directors will not make the necessary adjustments under the equality act to allow this wheelchair user to park in a space that she can get in and out of. Disgraceful people with no Empathy!

I have recently purchased a flat in a house managed by Ringleys. They have proved incapable of solving a drainage problem. Other leaseholders have confirmed that they are inactive apart from levying their management fee - for which they provide precious little management. Avoid.