They promised the stars and the moon when they first started to manage our building a while ago. In reality you can't even get an email response from them with reported issue. Disappointing.

Utterly unresponsive to residents or tenants needs and appear to chose themselves what and how to manage. …

No one told us they were going to be drilling extremely loud 8am-5pm in most buildings with scaffolding. People struggling to live. Health workers struggling. No one will do anything. Said it was supposed to be finished 2 years ago. Still no where near finished the job. Everyone I know who’s lived here couldn’t handle the noise. It’s EXTREMELY loud. Can’t even use the phone in your flat or watch tv. Impossible to hear In response to your comment Ringley, I’ve emailed weeks ago with no response. Why are you lying about things? The work was supposed to be finished so long ago. It’s ruining our lives.

We pay more than £2000 services charge per year for nothing. Almost two months no one come to do the cleaning. I called few times, they always say will find out what happened. Then nothing happens.

How are people saying 5 stars to this management company? If I can give them 0 stars, I would. This is a company that does not care about their properties or the tenants who live in it. This is a company who loves to over charge, ignore our concerns and refuse to fix issues that have been ongoing for weeks - months. One example (out of so many), we have been charged for window cleaning since we moved in (which was in September 2020) but not once have they cleaned our windows. Yet, they're charging us £1200? How is that acceptable? Another issue has been that our one and only communal elevator has been out of service for almost a month and there hasn't been one person who has come to fix it or even check on the issue. The property manager, the company as a whole has been utterly disappointing. Please check who is your property management company before purchasing property!

Lift broken for 3 weeks and counting… it makes the £240 a month service charge for our little 1 bed flat feel not worth it at all… especially when every time something goes wrong we have to constantly chase Ringley. Photo also shows dead maggots in the bin room. Apparently £600 a year goes towards steam cleaning of the bin area. No clean in the past 2 years so what has happened to the £1200 ?

1 star is too much but couldn’t review with less. Moved into a new build, charged everyone incorrectly for 2 years, promises made and broken (never tried to redeem themselves), windows cleaned after 18 months moving in. Broken window replaced 12 months after moving in. Tried to claim it wasn’t broken when I moved in, despite when reviewing it with their agent sharing the photo before my moving in date he agreed it needed to be replaced. Also claiming it never happened to anyone else (yet 5 other flats out 50 having had the same issues. If you want to discuss other issues before using ringleys as a property management company you can contact me or the Samaritans, as ringleys leave you questioning everything and in a futile/ is it worth it state. However having now moved property managers, you realise how much better everything can be!!

The most appalling managing agents I have had the misfortune to deal with! Rude and unprofessional. Now whenever I am looking to purchase an apartment, I check Ringley is not the managing agent and if they are involved in any way, I will look elsewhere.

Rude, ignorant, unhelpful and absolutely do not serve their customers as they should. If Ringley are managing agent on any property I would avoid it or get together with other residents and get them replaced.

Pay for a management service that does not exist. Take our money to then say there is no money to do anything.. Disgraceful